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Scheme Manager

3 months ago

Leeds West Yorkshire England, United Kingdom Pinnacle Group Limited Full time

Pinnacle Group are looking for a dedicated Scheme Manager to provide a comprehensive supported housing service across the scheme and to take full operational responsibility for a new supported housing service for older residents based in Beeston, Leeds. It will be your responsibility to provide intensive housing management and independent living support to residents of the site, and ensure support is tailored to meet resident needs, to ensure all building / property management and compliance documents are valid and ensure all works required are ordered before they are due and within budget.

This is a fully onsite, full time role working Monday to Friday 9am-5pm.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We're Looking For

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

  • To test and ensure the telecare and other services are working, including monitoring of the response service, and resident contact information is accurate and up to date
  • Implement the instructions and meet targets set by the Contract Manager to ensure client expectations are met.
  • Conduct all property management duties for the portfolio including full void turnaround from void inspection to property letting
  • To carry out all Housing Management duties including managing ASB, Tenancy queries and changes, drafting and serving legal notices and attending court where required.
  • To support central services to in managing issues affecting the site e.g. Income collection
  • To manage regular resident engagement events, this may occasionally be out of hours and on weekends

Key requirements:

  • A good understanding and working knowledge of the Care Act, and housing related support
  • A good understanding and working knowledge of Housing legislation and current best practice
  • Knowledge of Affordable rent unit management, residential lettings and the property industry
  • Experience of working in a front-line Housing Management service
  • Experience of diagnosing repairs and instructing repairs contractors to deliver the required resolution

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds - particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

  • Maternity/paternity packages
  • Flexible Working Arrangements
  • Life Assurance
  • Enhanced Pension Scheme
  • Additional Annual Leave
  • Private Medical Insurance
  • Cycle to Work Scheme
  • Employee Assistance Programme
  • Retail Discounts
  • Childcare Assistance
  • Season Ticket Loans
  • Sick Pay Schemes
  • Personal Development Plans
  • Company Car/Car Allowance
  • Electric Vehicle Scheme