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Position Snapshot
Business Area: Nestlé Purina - IT
IT Support Specialist Location: Wisbech Factory (full time on-site)
Salary up to £45,000 depending on experience + competitive 25 days holiday with 12 additional flex days on top of allowance + 2 paid volunteering days + generous pension scheme + excellent company-wide benefits.
Although this is a full-time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.
Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.
Position Summary
We have a fantastic opportunity for a talented and driven individual to join the Wisbech Factory team. As an IT Support Specialist, you’ll maintain the reliability and functionality of the in-house (factory floor and administrative) computer hardware, software, network and communication systems.
You’ll be responsible for the assigned installation, configuring, development, maintenance and documentation of in-house computer software, hardware, networks, databases and reporting systems. You will coordinate in-house implementation of new and enhanced corporate directed software and hardware. You will be part of a team who share the value of open communication to generate impact and return towards our common goals.
A day in the life of an IT Support Specialist…
- Provide analysis of critical incidents, trends and issues understanding the business impact and communicating & escalating to senior management within the business and IT as appropriate.
- Provide analytical, technical and developmental expertise and support for existing and future plant computer related hardware, plant floor data collection systems and business information technology.
- Analyse, develop, document and maintain necessary in-house information and data collection systems.
- Install, configure, performance tune, administer and troubleshoot all in-house computer related hardware, software, database, network, communication and multi-media systems.
- Maintain reliability and provide continuous improvement of factory floor solutions to support the goals and objectives of the manufacturing and distribution operation.
- Respond to user's requests for new and enhanced information systems using sound business judgment. Understand business processes that utilise computer information systems.
- Work with all levels of factory personnel to help provide effective solutions to business and operational problems.
- Maintain technological skill sets as related to the plant computer systems operation.
- Participate in maintenance of and comply with company data backup, disaster recovery, software licensing, compliance, security, and authorisation policies.
- Plan and coordinate local implementation of new and enhanced factory software.
What will make you successful
We’re looking for a passionate and driven IT professional, with great attention to detail and accuracy who will operate in an agile environment. You’ll be a committed team player, technically proficient and with an exceptional customer service focus. Relationship building is key to success in this role so you should be able to demonstrate an excellent relationship building ability internally, externally and within multifunctional teams.
You’ll have a strong knowledge of IT systems, applications networks and software and will be responsible for providing functional expertise to ensure business continuity and operational efficiencies. You will manage and increase the effectiveness and efficiency of departments through improvements to each function as well as coordination and communication between support and business functions to drive Purina forward. You’ll be able to demonstrate a strong ability to identify, analyse and solve problems.
A driving licence and access to a vehicle would be preferable as visits to 3 other local 3rd party managed sites to replace/repair equipment may be necessary (but not mandatory).
What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.
Job advert posting date 07/08/2024
Job advert closing date 21/08/2024
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know.
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken
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