NHS Booking Clerk in Bridgend

2 weeks ago


Bridgend, United Kingdom Manpower UK Ltd Full time

Manpower is recruiting a Booking Clerk on behalf of our Public Sector client the NHS.

Location: Swansea
Contract: Temporary, duration 4 weeks minimum with possible extension
Hours: Full time, Monday to Friday, 37.5 hours per week
Hourly rate: 11.86

Start date
Immediately subject to satisfactory DBS check and references. Manpower pays for the cost of the DBS check.

The role
As a Booking Clerk you will be the first point of contact for admissions and booking appointments within the department. You will liaise with patients to book their appointments and provide key information to enable them to attend.


Main duties of the job

  • Admissions
  • Booking, cancelling and re-arranging appointments by phone
  • Calling patients to confirm they will be attending their appointment
  • Liaising with Consultants with regards to theatre availability
  • Provide a high standard of customer service
  • Use of hospital systems to effectively support the management of the patient journey

Essential Knowledge and Skills

  • Experience working with emails, spreadsheets and Microsoft packages
  • Administrative or clerical experience
  • Customer service experience
  • Experience of working with the public sector or in a call centre environment
  • Organisational and time management skills


What we offer you

  • Weekly pay
  • 28 days paid annual leave
  • Access to the MyPath Programme

How to apply
If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration.


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