Chief of Staff

3 weeks ago


England, United Kingdom Page Executive Full time

About Our Client

Established by the telecoms industry in June 2022, TOTSCo (The One Touch Switching Company Ltd) is a member-owned company whose goal is the introduction, in line with new regulations, of switching processes for broadband and voice services in the home and for businesses. The planned date for the implementation of the corresponding One Touch Switch process and technology is 12 September 2024 and is likely to be headline news in the consumer press. Given its unique position in the industry, the governance of TOTSCo is key to its legitimacy and effective operation. TOTSCo is looking for a Chief of Staff to drive the development of its governance and strategy.

Job Description

Reporting to the CEO, the job holder will work closely with the CEO, the executive team and the board on a variety of tasks to help TOTSCo achieve maturity in its governance, decision making and strategy and more generally as an organisation. Tasks include:

Forward-planning board agendas in the light of strategic and operational prioritiesPreparing papers for board consideration under direction, including appropriate analysis and recommendationsSupport strategic development and implementationPreparing periodic board off-site strategy meetingsSupport board committees (e.g. Remco, ARC) in meeting preparationDevelopment, management and review of organisational policies, including development of the staff handbookSupport the board in implementation of Wates code of corporate governanceSupport the executive in preparation and analysis of consultation exercises with stakeholdersAd-hoc operational, strategic and organisational projects



Should time allow, additional tasks may extend to a variety of projects such as:

Assist in analytical tasks such as the interpretation of OTS dataCompliance analysis (in association with external advisers)Development with SMEs of TOTSCo's operations procedures manual

The Successful Applicant

We are looking for candidates who can demonstrate experience in such tasks and that could add value in TOTSCo's journey to maturity.

To be successful, candidate will need to demonstrate the following qualities and experience:

Analytical thinker, also delivery focusedExcellent written and verbal communicationNumeratePolicy and process mindsetProgramme and planning managementExperience of governance processesSelf-motivated and organised

What's on Offer

This role is homeworking and can be performed from anywhere in the UK.

There will be travel to London approximately twice a month and this will be paid for. 

Salary - £80-£100K 

Closing date 9th May 2024



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