Applications Engineer

4 weeks ago

Birmingham, United Kingdom Cpl Full time

Job Title: Applications Engineer/Chemical Technician

Location: Midlands, Onsite 5 days

Contract Length: 12 Months

Pay Rate: £12.00 - £14.00 Per Hour PAYE

 

My global water treatment client is looking for an individual to join their talented team that supports water treatment applications for a variety of industries. In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. You will have a hands-on approach to service and deliver value through implementing solutions to solve customer problems.


This role would ideally suit a candidate with previous technical experience working with an experienced team who will support and help develop your skills and knowledge to be successful.


Essential Duties Include:

·        Ensures compliance with all Water Health, Safety and Environmental Policies.

·        Build strong relationships with the customer contacts.

·        Ability to work both autonomously managing yourself and your team in a large corporate account ensuring the high value focused service is completed.

·        Ensure the specific service plans are executed correctly as per the requirements.

·        Communication of the service reports directly to the customer and / or Account Manager ensuring actions noted along with consequences.

·        Monitor and order chemical stocks as required to ensure no stock outages.

·        Liase with customers, Account Managers and Corporate Account Managers to deliver a high-quality customer focused service key to customer retention.

·        Ability to work on dosage and control equipment and effect minor repairs to ensure operational ability is maintained.

·        Ensuring compliance to all contractual KPl's are achieved.


Minimum Qualifications

·        Technical service or supervision and management experience.

·        Must have a valid Driver's License & FLT Driver License

·        Experience working with Microsoft Office.

·        Excellent interpersonal skills, ability to communicate clearly and concisely on technical matters and a solid commitment to first class customer service and support.

·        Strong planning skills and self-discipline are key requirements for this position.


Preferred Qualifications

·        Water treatment and specialty chemical industry experience in Automotive business.

·        Working knowledge of wastewater treatment systems essential.

·        Ability to sell value-added products to customers.

·        Carry aptitude and confidence to deal with large national and multi-national customers.

·        Strong mechanical aptitude

·        Experience working with MS Excel Spreadsheets.

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