Risk Executive
3 weeks ago
- Undertake thorough and accurate risk assessment when customers trigger on internal controls and offer appropriate support to the customer
- Review real time transactions from all our customer base
- Discuss account activity directly with customers
- Act as a subject matter expert in the field of safer gambling
- Proactively identify unusual and potential fraudulent behaviours and undertake the appropriate escalations
- Demonstrate strong analytical skills with an eye for detail
- Digest information and present findings in a clear and concise way
- Computer literacy and proficient in the use of Microsoft Word, Excel and Outlook
- A strong desire to support customers in their behaviours and will to do the right thing
- A confident and clear telephone manner with the ability to discuss sensitive topics and agree corrective actions with customers
The hours for this role are 37.5 hours per week, 5 days from 7, between 7:00am and 9:00pm.
Monday to Sunday â Shift-
Risk Executive
3 weeks ago
Leeds, Leeds, United Kingdom Sky Betting and Gaming Full timeWhat you'll doUndertake thorough and accurate risk assessment when customers trigger on internal controls and offer appropriate support to the customerReview real time transactions from all our customer baseDiscuss account activity directly with customersAct as a subject matter expert in the field of safer gamblingProactively identify unusual and potential...
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