Risk Executive

3 weeks ago


Leeds, Leeds, United Kingdom Sky Betting and Gaming Full time
What you'll do
  • Undertake thorough and accurate risk assessment when customers trigger on internal controls and offer appropriate support to the customer
  • Review real time transactions from all our customer base
  • Discuss account activity directly with customers
  • Act as a subject matter expert in the field of safer gambling
  • Proactively identify unusual and potential fraudulent behaviours and undertake the appropriate escalations
How you'll do it
  • Demonstrate strong analytical skills with an eye for detail
  • Digest information and present findings in a clear and concise way
  • Computer literacy and proficient in the use of Microsoft Word, Excel and Outlook
  • A strong desire to support customers in their behaviours and will to do the right thing
  • A confident and clear telephone manner with the ability to discuss sensitive topics and agree corrective actions with customers

The hours for this role are 37.5 hours per week, 5 days from 7, between 7:00am and 9:00pm.

Monday to Sunday – Shift
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