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APPRENTICESHIP - Road Logistics Sales Team (Starting 21st October 2024)
3 months ago
Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the Sales Level 4 Apprenticeship standard. You will work within a successful Sales team while learning everything you need to know to be a top sales performer whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.
In the first part of your apprenticeship you will focus on getting to grips with delivering excellent customer service, and in the second part you will build on this foundation to develop specialist Sales skills â you may even be given your own Customer Service or Sales Account to manage Beyond this, there is an opportunity for successful apprentices to secure a full time sales position, as well as achieving bonuses and pay rises connected to the apprenticeship programme.
Over the two years youâll be learning how to:
- Efficiently process bookings from clients and overseas agents on to our system.
- Provide operational support for the Sales Managers when required.
- Liaise with all relevant parties throughout the shipment to organise the movement of goods by providing exceptional customer service ensuring their satisfaction and retention.
- Deal with any issues that may arise during a shipment and ensure the client and/or Sales Manager is updated
- Process sales and purchase invoices of the branch
- Collaborate with colleagues and participate in meetings and training sessions
- Make sales calls, engage and onboard new customers
- Analyse sales performance statistics and prepare/deliver customer review meetings
Your Skills and Experiences
- The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 â 9 / A*-D including Maths & English)
- Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others. Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
- Previous use of Microsoft Outlook and Excel is beneficial.
- Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
- This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website.
Key Information:
Apprenticeship Contract:21st October 2024 â 16th October 2026
Working hours: Monday â Friday, 09:00 â 17:15
Place of work: Office based
Recruitment
Process:
Step 1: Applications will be reviewed
on a rolling basis.
Step 2:
Shortlisted candidates will be invited to complete a telephone screening call
with a member of our Resourcing team. This is a great opportunity to find out
more about the business and for us to understand why you are interested in this
apprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist of
candidates will be invited to an interview onsite with two members of the
hiring team
Step 4: All
candidates will receive telephone feedback after their interviews and if
offered will be invited to return to the office for a further site tour and to
provide right to work documentation.