Current jobs related to Senior UX Researcher - Cardiff - Admiral

  • Mid/Senior UX Designer

    19 hours ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Mid/Senior UX Designer to join our team at prosperIS Recruitment Ltd. As a key member of our digital experience team, you will be responsible for creating innovative and user-centric design solutions that meet the needs of our clients.Key Responsibilities:Design and develop high-quality UX solutions using Figma and...

  • Mid/Senior UX Designer

    16 hours ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Mid/Senior UX Designer to join our team at prosperIS Recruitment Ltd. As a key member of our digital experience team, you will be responsible for creating innovative and user-centric design solutions that meet the needs of our clients.Key Responsibilities:Design and develop high-quality UX solutions using Figma and...

  • Mid/Senior UX Designer

    5 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    About the RoleWe are seeking a highly skilled Mid/Senior UX Designer to join our team at prosperIS Recruitment Ltd. As a key member of our digital solutions team, you will be responsible for creating innovative and user-centric designs that meet the needs of our clients.Key ResponsibilitiesDevelop and present high-quality UX designs, concepts, and prototypes...

  • Mid/Senior UX Designer

    2 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Mid/Senior UX Designer to join our team at prosperIS Recruitment Ltd. As a key member of our digital team, you will be responsible for creating innovative and user-centric design solutions that meet the needs of our clients.Key Responsibilities:Design and develop high-quality UX solutions using Figma and other...

  • Mid/Senior UX Designer

    2 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Mid/Senior UX Designer to join our team at prosperIS Recruitment Ltd. As a key member of our digital team, you will be responsible for creating innovative and user-centric design solutions that meet the needs of our clients.Key Responsibilities:Design and develop high-quality UX solutions using Figma and other...

  • Senior UX/UI Designer

    3 months ago

    Cardiff, United Kingdom Admiral Insurance Plc Full time

    Company Overview Admiral is a leading Insurance company dedicated to providing the highest levels of self service to our customers. We are committed to innovation and creating seamless user experiences that positively impact our customers’ lives. Senior UX/UI Designer We are seeking a highly skilled Senior UX Designer with a strong focus on design...

  • Mid/Senior UX Designer

    3 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Mid/Senior UX Designer to join our team at prosperIS Recruitment Ltd. As a key member of our digital experience team, you will be responsible for creating innovative and user-centric design solutions that drive business growth and customer satisfaction.Key Responsibilities:Design and develop high-quality UX...

  • Mid/Senior UX Designer

    3 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Mid/Senior UX Designer to join our team at prosperIS Recruitment Ltd. As a key member of our digital experience team, you will be responsible for creating innovative and user-centric design solutions that drive business growth and customer satisfaction.Key Responsibilities:Design and develop high-quality UX...

  • Senior UX Designer

    2 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job DescriptionWe are seeking a talented UI/UX Designer to join our growing UX department within a leading digital agency. As a key member of our team, you will be responsible for delivering engaging digital experiences that meet the needs of our clients.Key Responsibilities:Develop intuitive and user-centered designs for digital products and...

  • Senior UX Designer

    2 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job DescriptionWe are seeking a talented UI/UX Designer to join our growing UX department within a leading digital agency. As a key member of our team, you will be responsible for delivering engaging digital experiences that meet the needs of our clients.Key Responsibilities:Develop intuitive and user-centered designs for digital products and...

  • Senior UX Strategist

    5 days ago

    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate is seeking a seasoned professional to lead its User Experience (UX) Design department. As the Head of UX, you will be responsible for developing exceptional customer experiences across our digital products that fulfill our business needs.Key ResponsibilitiesUnderstand user behaviors and journeys across the IB's...

  • Senior UX Strategist

    4 days ago

    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate is seeking a seasoned professional to lead its User Experience (UX) Design department. As the Head of UX, you will be responsible for developing exceptional customer experiences across our digital products that fulfill our business needs.Key ResponsibilitiesUnderstand user behaviors and journeys across the IB's...

  • Senior UX/UI Designer

    15 hours ago

    Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About Admiral Insurance PlcAdmiral Insurance Plc is a leading insurance company dedicated to providing exceptional customer service and innovative solutions. Our commitment to innovation and user-centric design drives our mission to create seamless experiences that positively impact our customers' lives.Job SummaryWe are seeking a highly skilled Senior UX...

  • Senior UX/UI Designer

    18 hours ago

    Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About Admiral Insurance PlcAdmiral Insurance Plc is a leading insurance company dedicated to providing exceptional customer service and innovative solutions. Our commitment to innovation and user-centric design drives our mission to create seamless experiences that positively impact our customers' lives.Job SummaryWe are seeking a highly skilled Senior UX...

  • Lead UX/UI Designer

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About Admiral Insurance Plc Admiral Insurance Plc is a leading insurance provider dedicated to delivering exceptional customer service through innovative and seamless user experiences. We are committed to creating positive impacts on our customers' lives by constantly pushing the boundaries of digital innovation. Senior UX/UI Designer We are seeking a...

  • UX Designer

    3 months ago

    Cardiff, United Kingdom Admiral Insurance Plc Full time

    Overview of UK Holistic UK Holistic is a programme of work sponsored by the Group CEO, designed to join the dots for Admiral customers across our Portfolios and set of products, as well as bringing new products to market using modern agile methods. The aim is to create the optimal customer experience for our customers, adding and measuring value at...

  • Senior UX Designer

    5 days ago

    Cardiff, Cardiff, United Kingdom prosperIS Recruitment Ltd Full time

    Job DescriptionWe are seeking a talented UI/UX Designer to join our growing UX department within a leading digital agency. As a key member of our team, you will be responsible for delivering engaging digital experiences that meet the needs of our clients.Key Responsibilities:Develop intuitive and user-centered designs that drive business resultsCollaborate...

  • UX Consultant

    3 months ago

    Cardiff, United Kingdom AtkinsRéalis Full time

    **Love creative thinking that keeps the world moving forward?** Are you passionate about improving human-computer interaction and ready to take on a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together, we tackle our clients' problems head-on? It's a diverse and inclusive work...

  • UI/UX Designer

    7 days ago

    Cardiff, United Kingdom Reeta Vickers Recruitment Ltd Full time

    Job Overview: This is a fantastic opportunity to come and join a rapidly expanding Media Giant. You’ll be involved in every stage of the design process, from brainstorming and wireframing to prototyping and user testing, ensuring our client’s visions come to life in the most engaging and user-friendly ways. Key Responsibilities: Create Wireframes and...

  • UI/UX Designer

    5 days ago

    Cardiff, United Kingdom Reeta Vickers Recruitment Ltd Full time

    Job Overview: This is a fantastic opportunity to come and join a rapidly expanding Media Giant. You’ll be involved in every stage of the design process, from brainstorming and wireframing to prototyping and user testing, ensuring our client’s visions come to life in the most engaging and user-friendly ways. Key Responsibilities: Create Wireframes and...

Senior UX Researcher

1 month ago

Cardiff, United Kingdom Admiral Full time

ABOUT THE JOB

About Admiral

There's a reason we've been named one the best places to work in the UK: our progressive culture, core values, and commitment to diversity and inclusion has created a working environment where people share ideas, aren’t afraid to speak up, and above all, feel valued.

Be a Founding Member of Our New User Research Powerhouse

We are expanding our UX research and service design team dedicated to establishing a best-in-class research practice across the Admiral. As a Senior UX Researcher with a passion for service design, you will be a key player in shaping this exciting initiative.

Responsibilities:

Elevate the Research Practice:

Establish a best-in-class UX research practice, driving its implementation throughout the company. Advocate for the value of research, building strong relationships and securing buy-in across departments. Develop research frameworks to maximise research impact and deliver demonstrably positive outcomes. Own and lead research initiatives that elevate the practice within Admiral and inspire wider industry engagement.

UX Research & Service Design:

Conduct research using a mix of qualitative and quantitative methods to understand customer needs, pain points, and behaviours throughout the insurance lifecycle. Plan and lead generative and evaluative research end-to-end. Investigate user behaviour, attitudes and motivations using empirical research based on mixed methods, and through partnering with other data and insight teams Integrate primary and secondary data into the insights process to develop a compelling point of view.

Cross-Functional Collaboration:

Partner with product managers, designers, data analysts, insight teams and other stakeholders to ensure a user-centred approach to product Lead cross-functional teams to map the user experience across all touchpoints, ensuring alignment with business objectives. Champion a user-focussed approach with stakeholders, translating research into actionable decisions for product development and service delivery.

Qualifications:

Degree educated in relevant discipline or equivalent industry experience. Desirable Qualifications A degree, master's, or PhD in one or more of the following; Human Centred Design, Human Factors, Human-computer interaction, User Experience, Psychology, Social Anthropology, Digital Anthropology

Experience:

5+ years of experience in user experience research, with a strong understanding of research methodologies (qualitative & quantitative). Proven experience in conducting UX research for a regulated industry (a plus, but not essential). Experience with service design principles and frameworks. Excellent analytical and problem-solving skills. Effective communication and presentation skills, with the ability to tailor messaging to different audiences. Proven leadership skills and the ability to mentor and guide junior team members. Passion for collaboration and working effectively across disciplines.

Why join us?

Be a founding member of a dynamic new team shaping the future of UX research at our company. Lead the way in establishing a user-centred culture that drives exceptional business value. Work with a talented and passionate team that is committed to collaboration and innovation. Check our jobs site for our range of benefits.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

#LI-HH1