Sales Order Processing Administrator

Found in: beBee S GB - 2 weeks ago


Blackburn, United Kingdom Parkside Office Professional Full time

Our client based in Blackburn, Lancashire requires an experienced Customer Service/Sales Order Processing Administrator to join their team for a minimum period of 6 months.

Responsibilities:

Goals and Objectives:

To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional and timely manner and that the department maintains an excellent reputation for customer care.

Responsibilities:

  • Handling incoming calls from customers, sales team, and suppliers ensuring that the appropriate responses are provided.
  • Processing and input of customer orders by delivery schedules and carrier cut-off times.
  • Liaison with internal departments and external carrier companies
  • Liaison with customers on availability of goods, delivery times, prices, promotions, and special delivery requirements
  • Generation/processing of credits/debits and goods return notes.
  • Any other general duties which may be allocated
  • Ensure adherence to all Company Policies and Procedures
  • Be fully conversant and compliant with all Environmental Health and Safety procedures.
  • Complete quarterly ethics module as advised by the Ethics & Compliance Officer (ECO)
  • Sales order processing
  • Query resolution
  • Customer delivery communication
  • Data inputting - System used - JD Edwards
  • Utilizing MS Office Suite
  • Customer service

Candidate Requirements

Qualifications/ Experience/ Knowledge:

  • Reasonable GCSE passes (or equivalent) in English and Maths
  • NVQ Level 2 (minimum)
  • Previous sales administration experience (commercial)
  • Computer literate

Personal Qualities and Behaviours:

  • Good communication skills (including telephone)
  • Flexible and mature attitude
  • Able to prioritize own workload
  • Accurate
  • Polite and professional
  • 'Can do' attitude
  • Team Player

Hours; 8.30 a.m. to 4.30 p.m and 9.00 a.m., to 5.00 p.m.

30-minute lunch break

This is an excellent opportunity to demonstrate your excellent sales order processing and customer service skills.

Interested? Please apply


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