Service Advisor

4 weeks ago

Halesowen West Midlands, United Kingdom Pertemps Full time
Service Advisor (Counter Sales)
Oldbury/Dudley
Salary: £27k to £30k (Depending on experience)

This company has steadily grown in strength and expertise. 12% of the current workforce have been here for over 30 years

Due to continued growth and success, we are looking to expand our team.
Ideally you will have experience from an engineering/automotive background, and you will be looking to join a dynamic team

The business recognises hard work, effort and commitment

Purpose of the role:
  • Perform a counter sales interface-based role, achieving a consistently high standard of performance associated with quality, cost and delivery.
  • Act as a front-line liaison between the customer and internal departments.
  •  
  • Responsibilities:
  • Liaise efficiently and effectively with other departments as required to ensure the customer receives the highest possible level of service in line with the aims and objectives of the business. This includes but is not limited to checking of stock and advising production or admin of relevant parts /components to order, resolving surcharge issues.
  • Receive, support and complete sales orders for both counter and contract customers.
  • Have a flexible and willingness to undertake tasks and roles which may combine other attributes, e.g. Parts/Service/Sales.
  • Deal with customer queries efficiently and effectively - offering a professional service at all times.
  • Develop and build the existing customer base and to help grow the business
  • Provide regular reports and feedback to the line manager including areas of concern.
  • Ensure the accurate completion of company paperwork, including delivery and QHSE documentation.
  • Provide information and technical information about products and prices.
  • Complete paperwork accurately and efficiently.
  • Arrange delivery and collection of products.
  • Manage any Counter or Contract warranty issues/claims.
  • Undertake filing activities on a regular basis.
  • Carry out any other ad-hoc duties as requested by the business.

Requirements and experience:
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Experience in a similar role within automotive essential
Knowledge of QHSE Legislation.
Strong organisational skills with the ability to multi-task.
Strong interpersonal skills and diligence when dealing customers.
Displays a good attitude towards work, and the aims and objectives of the company.
Strong negotiating skills.
Willingness to travel.
Technical awareness and knowledge of the products and services offered
Experience of networking.
Excellent written and verbal communication skills.
Confident, organised and good attention to detail.

Hours of Work: 08:00 am to 17.00 pm Mon to Friday
25 days holidays plus statutory
Pension and Life cover after probationary

  • Seasonal Customer Service/Sales advisor

    2 months ago

    Halesowen, West Midlands, United Kingdom DAF Trucks UK Full time

    Motus Commercials located in  Halesowen is on the lookout for a dedicated  Customer Sales Advisor to join our friendly team providing exceptional levels of service to our customers. 5 days Monday to Friday 8.00pm with Saturdays 7.00pm on a rota basis paid as overtime From day 1 as a Motus Commercials colleague, you will have access to a comprehensive...

  • Service Advisor

    1 week ago

    Halesowen, United Kingdom Carsa Limited Full time

    **Salary: OTE up to £31,000 DOE** **Hours: Monday to Friday 8am-6pm plus every other Saturday Morning 8am-12.30pm plus overtime.** We are looking for an experienced **Service Advisor** to manage the flow of work through the service team efficiently at our new Service Centre in **Halesowen**! **What you will be doing**: - To ensure the service and after...

  • Service Advisor

    1 week ago

    Halesowen, United Kingdom Carsa Limited Full time

    **Salary: OTE up to £31,000 DOE** **Hours: Monday to Friday 8am-6pm plus every other Saturday Morning 8am-12.30pm plus overtime.** We are looking for an experienced **Service Advisor** to manage the flow of work through the service team efficiently at our new Service Centre in **Halesowen**! **What you will be doing**: - To ensure the service and after...

  • Customer Service Advisor

    2 months ago

    Halesowen, United Kingdom Wagstaff Recruitment Full time

    A sector renowned manufacturing company is seeking a Customer Service Advisor to join their site in Halesowen. As Customer Service Advisor / Representative you will be responsible for entering, monitoring and tracking customer orders, processing debit/credit invoices, maintaining order information and assisting to answer any other customer enquiries. If you...

  • Customer Service Advisor

    2 months ago

    Halesowen, United Kingdom Jobsworth Recruitment Halesowen Commercial Full time

    **Job Title: Client Advisor** **Location: Halesowen** **Salary: £11 per hour** **Hours: Monday - Friday | 9:00am - 6:00pm** Jobsworth Recruitment are currently recruiting for a client advisor for our client based in Halesowen. Our client is a leading accident repair centre offering an extensive range of vehicle repairs, as well as vehicle recovery and...

  • Customer Service Advisor

    2 days ago

    Halesowen, United Kingdom Jobsworth Recruitment Halesowen Commercial Full time

    **Job Title: Client Advisor** **Location: Halesowen** **Salary: £11 per hour** **Hours: Monday - Friday | 9:00am - 6:00pm** Jobsworth Recruitment are currently recruiting for a client advisor for our client based in Halesowen. Our client is a leading accident repair centre offering an extensive range of vehicle repairs, as well as vehicle recovery and...

  • Customer Service Advisor

    3 weeks ago

    Halesowen, United Kingdom TRG Full time

    **Customer Service Advisor** **- Temp to Perm Contract to Start ASAP!!** Location: Halesowen, B63 Hours of Work: 8.30am - 5.30pm - Mon - Fri **Salary**: £11.44ph A rapidly growing e-commerce company is now looking for a customer service advisor to join and contribute to their continued growth. You will join a high-performance team and play an integral...

  • Customer Service Advisor

    1 week ago

    Halesowen, United Kingdom Jobsworth Rec Halesowen Industrial Full time

    **Job Title: Client Advisor** **Location: Halesowen** **Salary: £11 per hour** **Hours: Monday - Friday | 9:00am - 6:00pm** Jobsworth Recruitment are currently recruiting for a client advisor for our client based in Halesowen. Our client is a leading accident repair centre offering an extensive range of vehicle repairs, as well as vehicle recovery and...

  • Service Advisor

    2 months ago

    Walsall, West Midlands, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £24,000 to £26,000 OTE - £32,000 Location - Walsall   Benefits - On Site Parking Performance Bonuses Cycle to Work Scheme Life Assurance Eye Care Vouchers   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor...

  • Service Advisor

    2 months ago

    Co. West Midlands, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £24,000 OTE- £29,000 + Working Hours - Monday to Friday (1-3 Saturdays) Location - Halesowen   Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.   Responsibilities of a Service Advisor ·Take Service Department...

  • Service Advisor

    3 weeks ago

    West Midlands, United Kingdom Sytner Full time

    About the roleWe have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Coventry.As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.  You will inform and consult on vehicle servicing, and keep the customer up to date at...

  • Service Advisor

    1 week ago

    West Midlands, United Kingdom Sytner Full time

    About the roleWe have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Coventry.As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.  You will inform and consult on vehicle servicing, and keep the customer up to date at...

  • Service Advisor

    2 weeks ago

    Walsall, West Midlands, United Kingdom Hawkfield Recruitment.co.uk Full time €26,000

    Job Title : Service Advisor Salary : £26,000 basic salary plus bonus - OTE £32,000 (Uncapped) Hours: Monday to Friday 8:30am-5:30pm - NO weekends Hawkfield Recruitment is recruiting for a Service Advisor for a family-owned dealer based in the Walsall area. Our client is a West Midlands multi award winning dealer group, currently representing Fiat, Abarth,...

  • Service Advisor

    4 weeks ago

    Wolverhampton, West Midlands, United Kingdom Jago Consultants Full time

    Service Advisor needed in a Main dealership near Wolverhampton  We are working with a Main dealership who are actively looking for a Service Advisor to join their friendly team.  Job Role – Vehicle Service Advisor  Salary – £24k Basic Depending on experience OTE £30,000  Hours: TBC Service Advisor Duties include: Ensuring customers are...

  • Service Advisor

    2 months ago

    Wolverhampton, West Midlands, United Kingdom KPI People Full time

    Temporary Service Advisor - Wolverhampton - Salary - £14 - £15 per hour - Monday to Friday ONLY - Weekly Pay - Our client, a busy franchised car dealership, in Wolverhampton has the requirement for a Temporary Service Advisor to join their successful Aftersales team. Responsibilities As a Temporary Service Advisor your responsibilities will include: ...

  • Service Advisor

    2 months ago

    Solihull, West Midlands, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - * Previous experience in a service role is preferred. * A passion to deliver a high standard of customer service. * An organised individual who can deal with many...

  • Customer Services Advisor

    4 days ago

    Halesowen, United Kingdom The Recruitment Group Full time

    Customer Service Advisor - Temp to Perm Contract to Start ASAP!! Location: Halesowen (Centre Court) Hours of Work: 8.30am - 5.30pm - Mon - Fri plus 1 Saturday per month paid as overtime. **Salary**: £10.58ph - £11.06ph (£22,000pa - £23,000pa) - Our client are a rapidly growing online retailer of bathroom products and now looking for a new customer...

  • Customer Services Advisor

    4 weeks ago

    Halesowen, United Kingdom The Recruitment Group Full time

    Customer Service Advisor - Temp to Perm Contract to Start ASAP!! Location: Halesowen (Centre Court) Hours of Work: 8.30am - 5.30pm - Mon - Fri plus 1 Saturday per month paid as overtime. **Salary**: £10.58ph - £11.06ph (£22,000pa - £23,000pa) - Our client are a rapidly growing online retailer of bathroom products and now looking for a new customer...

  • Service Advisor

    2 weeks ago

    Bilston, West Midlands, United Kingdom KPI People Full time €16

    Service Advisor – Bilston–£16 per hour – Weekly Pay – PAYE Flexible Contract Length – Full Time or Part Time - Our client, a busy franchised main dealership, in Bilston has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. 47.5 paid hours guaranteed per week. ...

  • Service Advisor

    2 weeks ago

    Solihull, West Midlands, United Kingdom KPI People Full time

    Service Advisor – Solihull–£15 - £16.50 per hour – Weekly Pay – Flexible Contract Length – Full Time or Part Time - Our client, a busy franchised main dealership, in Solihull has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. 47.5 paid hours guaranteed per...