VQ Assessment Leader

1 month ago

Rotherham, United Kingdom Pearson Full time

About us

Pearson is working with the world’s leading experts, teachers, and researchers to create the best tools for learning, and we are equipping schools, colleges, universities, and other organisations with systems, content, and resources to help their students learn. As the world’s learning company, we aim to be the standard setter for learning— fuelling a love and enthusiasm for it at every step along the way, because wherever learning flourishes, so do people.

About the Role

At Pearson, we are Brave, Imaginative, Decent and Accountable. We work on a variety of projects, products and services to create and maintain an excellent assessment and content experience for our learners. This role plays a key part in the delivery of all related assessment aspects for a selection of vocational qualifications, assessments and services, and is accountable for the accuracy and timeliness of assessment content and outcomes in their assigned area. This role requires the postholder to be able to deliver key assessment tasks, in a high pressured and regulated environment on time and accurately.

Key Accountabilities People

  • Will be able to work effectively on their own and as a valued member of a team

  • Will engage in training and development opportunities

  • Will value the needs and rights of others Customer Service

  • Will “Think customers first” to ensure a great customer experience

  • Ensure accurate and timely responses to customer queries

  • Use customer relationship management tools to identify opportunities to support customers further and improve the customer experience

Data Management

  1. Analyse assessment performance data with a view to making improvements and defending decisions in relation to pass marks or the setting of grade boundaries.

  2. Implement and monitor Risk-ratings for BTEC QA Quality Management

  3. Will be able to follow tight timelines with accuracy and escalate issues if they occur

  4. Responsible for accurate Content and Assessment management for their allocated assessments

  5. Responding to key external or internal requirements, and with continued improvement and simplification in mind. Relationship Management

  6. Will build and maintain successful relationships with all our external and internal partners

  7. Managing performance of contractors

  8. Work closely with key stakeholders to ensure accurate content production and timely assessment results

  9. Equip stakeholders with necessary content production tools, information and resources, to ensure agreed outcomes and deadlines are achieved whilst maintaining quality

Key Skills, Behaviours and Experience

The post holder will:

  • Be able to learn quickly, be curious and imaginative

  • Have assessment or content creation experience

  • Be able to thrive in a high-pressured and regulated environment

  • Have project management capabilities

  • Be resilient and not afraid to make decisions based on key pieces of information

  • Be comfortable to use new technology to improve the learner experience

  • Be able to communicate accurately and effectively

  • Be able to work flexibly to meet the needs of the assessment cycle

Qualifications

The postholder will:

  • Hold a degree or other relevant qualification or experience

Your Benefits and Rewards

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams, and their families too. There is a range of options, but when you join our Pearson family these are some of the benefits that we offer that you can look forward to:

  • 25 Days annual leave, this increases by 1 day each year up to 30 days with the option to buy and sell up to 5 days per year on top of this

  • 3 days of volunteer leave and 2 days of social justice leave

  • A fantastic pension plan, where Pearson double what you contribute

  • Maternity, paternity, and family care leave

  • Flexible work policies

  • Save for shares scheme to purchase shares at a discount

  • Other benefits include private dental care, private medical insurance, digital GP service, season ticket loan, eye tests, cycle to work scheme, employee wellbeing assistance discounted retail and leisure products and services from leading companies and much more.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PRODUCT MANAGEMENT

Organization: Workforce Skills

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 17308

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