Sales Assistant

2 months ago

London, United Kingdom TRP Recruitment Full time

An exciting opportunity has become available with a fantastic watch brand who are currently seeking a talented and motivated individual to join a store based in Central London as a Sales Assistant. This role is perfect for someone who is passionate about watches and has experience working in a fast-paced retail environment.

Main Responsibilities will include:

  • Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
  • Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
  • Provide reliable information to customers in all matters relating to sales and customer service.
  • Help display merchandise as directed.
  • Contribute to the store reaching its monthly, quarterly and annual sales targets.
  • Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person.
  • Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
  • Follow Company policy and procedures for opening/closing the store.
  • All transactions to be handled in a responsible and secure way.
  • Adhere to company policies and regulations.
  • Attend briefing sessions as directed by your line manager.
  • Can present, and conduct, themselves in a professional manner to both customers and colleagues.
  • Attend regular training days.
  • Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
  • Be able to deliver good product knowledge to our customers.

Person specification:

  • Experience working for a premium brand is desirable.
  • Preferably from a watch/jewellery retail background.
  • Must have an understanding of premium retail.
  • Must enjoy their work and have a natural passion for watches in general, or selling in a premium retailer.
  • Have experience dealing with international customers.

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