Product Support Manager QSC EMEA

3 weeks ago

London, United Kingdom Arrow Electronics Full time
Position:
Product Support Manager QSC EMEA

Job Description:

We are looking for an ambitious individual who wants to start a career in a global organization. The person will join a team of Quoting Support Specialists responsible for quotations in the EMEA region.

What You Will Be Doing at Arrow?
  • Tender & Costing Quoting for designated suppliers.
  • Work on daily Quote Line Requests and notifications.
  • Support CPI internally and with suppliers.
  • Profit-seeking - identify and recover "lost" margin incl. requote activities.
  • Part administration and maintenance with MDM (incl. attributes, technical parameters).
  • Take care together with finance on rejected S&D claims.
  • Forge excellent relationships with suppliers, sales, and end customers.
  • Collect and share tools and best practices.
  • Close collaboration with Marketing & Asset Team.

What Are We Looking For?
  • Good customer focus (internal and external customers).
  • Good communication skills.
  • Confident, like contact with others.
  • Good working knowledge of Microsoft Excel.
  • Fluent English.
  • Experience in purchasing, quoting, and customer service within supplier, manufacturing, distribution or service industry will be an advantage.


What is in it For You?
  • Full-time position.
  • Permanent contract with 6 months probation period.
  • 25 days of Holiday
  • Flexible working hours: Mon-Fri 8.30-5.00 with 1h for lunch or Mon-Fri 9.00-5.30 with 1h for lunch.
  • AON Plus benefit - the service offers a whole range of discounts and deals from leading brands and local retailers.
  • Employee Assistance Program.
  • Tastecard Membership.
  • Cycle to Work Scheme.
  • Working in a multicultural environment.


Our story

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.

Arrow is an equal-opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunity for all qualified persons.

#LI-MW2

Location:
UK-Harlow, United Kingdom (Kao Park Hockham Way)

Time Type:
Full time

Job Category:
Product Management & Supplier Marketing

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