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Customer Sales Advisor

2 months ago

Cardiff, United Kingdom Admiral Full time

About the job

Are you looking to take the first steps into developing a lifelong career? Why not start in a multi-award-winning company that prioritises your career growth and development.

We are currently recruiting for Customer Sales Advisors to join our fun, competitive and industry leading New Business department

So, what is the role of a Customer Sales Advisor? You’ll be talking to our customers on the phone every day, focusing on providing exceptional customer service. As we are a regulated company, you’ll also have some compliance standards to uphold. Don’t worry if you’re not experienced in insurance, we’ll provide you with all the right training and tools to confidently deliver great service in no time

If you’re looking for a workplace where you can just be yourself, you’re in the right place It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

Our New Business Department

Our Customer Sales Advisors are often the first point of contact for our customers, so providing a great first impression a necessity. You'll be responsible for communicating the benefits of a policy and guiding them through the buying process. This is important work, and we don’t entrust it to just anyone. Demonstrating resilience and a proactive approach to your work is crucial, as is thriving in a fast-paced environment.

Our people are always at the forefront of what we do, so we’ll always make sure we give you the skills and knowledge to excel in your role. In addition to the base salary of £23,719 there’s also the potential for earning up to £1,130 incentive every month.

As a member of our New Business team, we expect you to:

Deliver excellent customer service Communicate effectively Collaborate as a team Have a sales-oriented mindset Be self-motivated Be open to learning Be resilient

Why join us?

There’s so many things make Admiral such a great place to work, we couldn’t possibly put it all into writing Our culture is something that needs to be seen to be believed, so we’ve tried to capture it here.

We’ll support you to grow and progress in your career with us, whether that be to specialise in your role or progress towards management. The main thing for us is that you feel fulfilled and enjoy working here We want our investment in you to shine through, from continuous quality training to dedicated wellbeing support, so you’ll be able to reach your full potential at Admiral.

Flexibility and work life balance are important to us, hence why your time will be divided between home and the office.

The application process

We follow a quick and easy three-stage application process. After you submit your application, a member of the team will review it. If your application is successful, you will be asked to participate in a short telephone interview. Succeed here, and the third and final stage involves attending a meet and greet in our office. During this session, you will learn more about our company culture first hand, gain a better understanding of what the role of a Customer Sales Advisor entails and finish the session with a final face-to-face interview.