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Trading Support Assistant

4 months ago

Scunthorpe, United Kingdom The Co-operative Full time

Trading Support Assistant 

£23,902 plus great benefits (Work Level 6C) 

Scunthorpe, hybrid working

We’re looking for a Trading Support Assistant to join us at Nisa and support our trading team. In this role you’ll work in a hybrid way splitting your time between home and going into the office at least twice a week (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

As a Trading Support Assistant you’ll manage and complete the daily administration of product data. We’ll look to you to provide support to our trading team within our Nisa business, giving you the opportunity to work in a variety of different workstreams and projects. 

What you’ll do

  • Manage a shared inbox, answering any queries from customers or internal colleagues 
  • Produce reports for the trading teams, including weekly margin and compliance tracking 
  • Manage data compliance between Co-op and Nisa 
  • Upload and manage pricing files 
  • Co-ordinate range reviews with Nisa and Co-op
  • Manage the allocation and implementation of a range of products and respond to customer queries when they arise
  • Manage the loading and reporting of deals within our platform
  • Complete customer payments and respond to related queries when they arise
  • Work closely with trading and marketing teams on seasonal events and brochures

This role would suit people who have

  • Good administrative skills with a keen eye for detail 
  • The ability to use Microsoft Office programmes, specifically Microsoft Excel 
  • Excellent organisational skills, with the ability to prioritise workload in a fast paced environment 
  • The ability to communicate with colleagues, partners, and customers at all levels 

Why Nisa? 

As part of our Nisa team, you’ll get all the great benefits, training, and opportunities you’d expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. Your package includes: 

  • 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
  • An annual bonus (based on personal and business performance)
  • 28 days holiday (rising to 32 with service) plus bank holidays 
  • A pension with up to 10% employer contributions
  • Coaching and training to support your career development
  • Hybrid and flexible working options to support your work/life balance
  • Wagestream app – giving you access to a percentage of your pay as you earn
  • YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

Building a diverse working environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

Please note that we may close applications for this role early.