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Health & Benefits Administration Assistant

3 months ago


Birmingham, United Kingdom Marsh McLennan Full time

Health & Benefits Assistant â Mercer Marsh Benefits (MMB) - Birmingham - Hybrid

Are you passionate about your clients and have experience working within Administration?

Are you interested in working for a world-class organisation, working with a variety of clients?

We are recruiting an Employee Benefits Administrator to join our Birmingham Team. This part of the business is responsible for advising corporate clients on all aspects of the insured benefits relating to Pensions, Group Income Protection, Group Life Assurance and Critical Illness.

What can you expect?

You will work in a busy office environment and support the consulting team in gathering, organising, entering and analysing data to be used for various client projects.

About: MMB

  • Mercer Marsh Benefits ⢠(MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits.
  • MMB is a global leader in the health and benefits marketplace. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

What is in it for you?

  • Good work life balance with a competitive salary
  • Comprehensive benefits programs including: excellent pension contributions, private health insurance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs
  • 25 daysâ holiday with the option to buy or sell up to 5 days per year

We will count on you to:

  • Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
  • Follows up with clients or existing vendors regarding missing or inaccurate information
  • Gathers benchmarking utilisation or rate data from the vendors via a Request for Proposal (RFP) and summarizes the responses for presentation to the client by team members
  • Collect design data from the client and current vendors needed for analysing the impact of a clientâs consolidation and/or marketing of its group risk plans
  • Develop a basic understanding of vendor/carrier markets, basic underwriting and financial skills, products, services and technical tools, and intranet resources through participation in training courses, online learning, and learning from more experienced colleagues
  • Assists in the preparation of client presentations and ensure all client files have the most recent correspondence and client information
  • Develop charts in Excel to summarise data for use in PowerPoint

What you need to have:

  • Excellent written and oral communication skills
  • Excellent IT experience in order to work with the necessary IT systems in place
  • Ability to work on own and as part of a team
  • Excellent planning and organisation skills and ability to work to deadlines
  • Accuracy and attention to detail are essential
  • Proven ability to prioritise own workloads

What makes you stand out:

  • Experience in Administration and Customer Services

About us:

Mercer provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, weâre redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.

Mercerâs more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries.

Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. 

Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender