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Client Account Manager
4 months ago
We’re a Shared Ownership mortgage broker that likes to do things a little bit differently. We’re a friendly, professional and amazingly helpful bunch, and we like to think that we’ve got a company culture that blows the socks off the rest.
The role:
What we’re looking for is a Mortgage Administrator / Client Account Manager.
This is a busy, demanding and varied role with serious potential for progression in the future. It’s a fast-moving sales environment but you’ll have all the support you need to find your feet and make a real difference as you work alongside our Mortgage and Protection Consultant team.
It’s worth knowing that this is a remote working position.
What you’ll be doing:
Keeping in touch with our existing clients so they know we’re on their sideDealing quickly and efficiently with enquiries that come in over the phone and by emailProcessing mortgage and protection applications and following them up to avoid delaysMaking sure we do everything we can for our clients - even after their mortgage is agreedLooking after our customer databaseGeneral office admin as necessary
Requirements
We’re looking for:
Someone who is ambitious, enthusiastic and loves to work as part of a teamGreat communication skills (both written and verbal) and the ability to speak confidently on the telephoneComputer literacy - full training will be given on any specialist softwareA self-starter who is well organised and able to prioritise their own workloadGood numeracy and literacy skills as accuracy is really important to usIf you’ve done something similar before, we’d love to hear from you, but experience is definitely not essential
Because you’ll be working from home the majority of the time, you’ll need a reliable, fast broadband connection.
In return you’ll receive a competitive salary and benefits package.
Benefits
Company Pension Scheme Available
Discretionary Quarterly and Annual Bonus once probation passed
