Office Administrator

1 week ago

Guildford, United Kingdom First 4 Personnel (& Temps) Ltd Full time

After 12 years of service, the Office Administrator has retired and this small friendly team are looking for a fun, dynamic replacement.

As the first customer contact for the company the Office Administrator will need to ensure that all incoming telephone calls are answered in a professional manner, then transferred or dealt with effectively. This will normally involve some screening and information gathering from not only English speaking customers, but quite a considerable number of customers whose first language is not English but who do speak some basic English, so accurate message taking is a must. The right candidate will have excellent communication skills and a proactive approach to various administrative duties.

Other tasks of the Office Administrator include:

  • Creation and issuing of customer Licence Agreements, T&C's and Authorised User forms
  • Customer file and record management
  • Customer licence and site reporting
  • Overseeing and updating the GDPR policies and practices
  • Maintaining the Fixed Asset Register
  • Updating the tradeshow giveaway inventory
  • Ordering office supplies and distributing them accordingly
  • Printing user manuals
  • Postage
  • Weekly fire alarm testing when Office Manager is away
  • Monthly reporting to Directors
  • Updating Directors on LOS anniversaries

What does the Office Administrator need for this role?

  • Car owner driver, live locally, it is not possible to commute to this office
  • Strong administration skills, MSOffice
  • Clear concise telephone manner,able to understand European accents
  • Previous office experience

What's on offer for the Office Administrator:

  • Salary: £24,500 pa.
  • 24 days holiday plus BH, rising to 27 on length of service.
  • Pension
  • Parking
  • Healthcare
  • HYBRID - 3 days from office, 2 days WFH
  • Casual Dress
  • Social Events twice year - free
  • Cycle to Work Scheme
  • Childcare Vouchers
  • Healthcare includes 50% discount off gym next door
  • Discounts on other gadgets and products
  • Free mobile unlimited text and calls, 30Gb data + £30 extra spend allowance, upgraded mobile every 2 years
  • Laptop
  • Discretionary Bonus

F4P Recruitment is an established Recruitment Consultancy, Surrey-based, providing a full recruitment solution of temporary and permanent staff within the Surrey and Hampshire area, over 4 divisions: Accountancy & Finance; Sales & Marketing; Business OfficeSupport; IT & Executive. You must reside in UK and be able to produce evidence of eligibility to work in UK. F4P Recruitment does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as a Recruitment Agency & are GDPR compliant.

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