Client Executive

2 months ago

Reading, United Kingdom Marsh McLennan Full time

Client Executive â Social Housing

Do you enjoy working with clients to build strong working relationships? Do you enjoy providing the best service possible for clients?

Then this Client Executive opportunity may be of interest to you.

This role has the flexibility of being able to be based anywhere in the Country, we offer hybrid working options of servicing a portfolio of housing clients in your geographical remit. Occasional office visits with the wider team in Reading will also be required.

Department Overview

Marshâs Housing team are a leading provider of insurance and risk management services to the social housing sector. We have been providing insurance solutions to the sector for over 25 years and operate across the UK with clients ranging in size from those with just a few hundred properties to some of the countryâs largest associations.

Our ability to support a diverse array of housing providers rests on our expertise and experience â one of our key strengths is our people and our skill in identifying individual risk needs, source competitive and appropriate covers, and provide advice and ongoing support.

What can you expect?

  • The opportunity to join an established and highly successful team

  • A team that strive to deliver best practice, market leading service and solutions with a focus on client service excellence

  • Manage an allocated portfolio of clients across the housing sector

  • To build and maintain strong relationships with our clients, providers and colleagues across Marsh

  • Excellent training and development with the ongoing career opportunities

What will you be rewarded with?

  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

  • Generous Family Leave including:  6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.  To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary

We will rely on you to:

  • Manage a portfolio of housing clients

  • Identify, and agree strategies for, clientsâ risk management, risk financing and insurance needs and objectives

  • Lead and sign off insurance programme design activities

  • Produce budget proposals and negotiate fees

  • Host client and insurer meetings in conjunction with specialist broker and client service teams

  • Strive to deliver best practice, market-leading service and solutions for all clients

What you need to have: 

  • Proven insurance experience preferably Property-Casualty (Combined)

  • Excellent communication and interpersonal skills

  • Strong relationship building and relationship management skills

  • Analytical and problem-solving skills

  • Cert CII qualified (working towards ACII would be ideal but not essential)

What makes you stand out:

  • Dynamic with previous client facing experience

  • The ability to remain calm under pressure and be able to work flexibly when required

  • Cert CII qualified and working towards ACII is desirable

  • Knowledge and understanding of the public sector / social housing sector

About Marsh

Marsh is the worldâs leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUK@mmc.com to discuss any specific needs.

#hybrid

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