Customer Advisor

3 weeks ago

Nottingham, United Kingdom Simon Lincoln Recruitment Solutions Full time

Purpose of the role:

Monday to Friday 9.00am - 5.00pm

Total 40 Hours a week

Your Mission Customer Advisor

  • Promote a 'residents first' culture and ensure their expectations are met.
  • Take responsibility for management of the office.
  • Ensure that the customer service level is consistently high and the agreed service level agreement is followed.
  • Assist with the sales and marketing of the residence, working with the central Marketing and Sales teams to ensure minimum 98% occupancy year-on-year.
  • Address complaints and breaches of the residence code of conduct with residents and parents, gathering relevant evidence and preparing written outcomes. Escalate to the Property Manager where necessary.
  • Manage and communicate room cleans and reactive maintenance works.
  • Assist the Systems team with the management of the property management system, ensuring all data entered by the team is correct and viable.
  • Provide out of hours support to the residence as required, to ensure that issues are escalated according to procedure.
  • Deliver on customer satisfaction targets.
  • Supervise on-site maintenance operations including planned preventative and reactive maintenance.
  • Supervise housekeeping operations to ensure that the site always remains presentable.
  • Implement and ensure that CAMS Standard Operating Procedures are adhered to by on-site staff and residents.
  • Work with the central team and local teams to ensure that a variety of fulfilling and relevant events are carried out regularly.

Your Track Record Customer Advisor

  • Excellent written and verbal communication skills
  • Ability to plan and prioritise
  • Strong attention to detail
  • Positive and enthusiastic attitude
  • Passionate about creating a customer-focused environment for residents
  • Professional and friendly demeanor
  • Flexible and adaptable
  • Proactive nature and ability to work on own initiative
  • Ability to work in a fast-paced environment
  • Excellent customer relationship skills

  • Customer Advisor

    7 days ago

    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...

  • Customer Service/sales Advisor

    2 months ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...

  • Customer Service/sales Advisor

    2 days ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...

  • Customer Service/sales Assistant

    2 weeks ago

    Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...

  • Client Advisor

    2 weeks ago

    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...

  • Customer Service Advisor

    5 days ago

    Nottingham, United Kingdom HireGiant Full time

    Here at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. **The Customer Service Advisor Role will include**: - Meeting & Greeting customers and clients to the site. - Answering the telephone in a kind and friendly manner - General housekeeping of the front desk - Managing paperwork and...

  • Customer Service Advisor

    2 weeks ago

    Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** Location: Nottingham (Colwick) Contract: Full time, Permanent **Salary**: £22,000 per annum, increasing to £23,000 per annum upon successful completion of probation period. Hours: 40 Hours per week We are looking to recruit a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday...

  • Customer Advisor

    2 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available: Monday - Sunday, 6.00am - 9.00pm** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...

  • Customer Advisor

    4 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    4 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20-30 hours per week** **Permanent Contract** **Shifts available Monday - Sunday,1100am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    2 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - Up to 30 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 11:00-22:00** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    2 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available: Monday - Sunday, 6.00am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Customer Advisor

    3 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 19 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q 1241** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    3 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 19 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q 1241** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    3 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 16 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    2 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - Up to 30 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 11.00am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they...

  • Customer Advisor

    3 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 20-32 hours per week** **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Nottingham** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need...

  • Customer Service Advisor

    2 weeks ago

    Nottingham, United Kingdom Cherry Professional Limited Full time

    **Customer Service Advisor | Nottingham | £23,000-£26,000**Are you focused on providing excellent Customer Service and looking for an opportunity to progress within a growing company? The team within this** Nottingham **based company are very supportive and have a great office environment with nice breakout areas and social events for you to enjoy with...

  • Customer Advisor

    3 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15, 18.75 and 28.75 hours per week available** **3 Month Fixed Term Contract** **Shifts available**: **15 Hours: Saturday - Sunday, 7.00am - 10.00pm** **18.75 & 28.75 Hours: Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Nottingham** We believe anyone can...

  • Customer Advisor

    2 weeks ago

    Nottingham, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 17.5 hours per week** **3 month Fixed Term Contract** **Shifts available Monday - Sunday, 5.00am - 8.30am** **UK Notional hourly rate £11.31 per hour** **B&Q Nottingham** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our...