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Senior Helpdesk Administrator

3 months ago

Scunthorpe, United Kingdom DN Colleges Group Full time

The vacancy

DN Colleges are recruiting a Senior Helpdesk Administrator within our Estates Department. This role is based at North Lindsey College, and is on a temporary basis (Up to 14 months).

As a Senior Helpdesk Administrator, your responsibilities include supporting the Estates leadership team with administrative, helpdesk and compliance related duties, while maintaining a professional and customer focused approach. You will have control of the College helpdesk database, and therefore must ensure accuracy with data inputting, compliance with GDPR, company policies and wider legislation surrounding H&S and other related aspects. 

The successful candidate will...

  • Have GCSE Maths & English (or equivalent)
  • Experience in an administrative role
  • Working experience of MS Office and other IT tools. 
  • Excellent communication and problem solving skills. 
  • Have a customer-focused approach to their work. 

Through the duration of this contract, the Estates team will be managing some exciting projects for DN Colleges and are looking for an enthusiastic Senior Helpdesk Administrator to support them through this period. 

Working hours: Mon-Thurs 8:30am-5pm, Fri 8:30am-4pm 

Interview date: 11th July

As part of the recruitment process and in-line with keeping children safe in education we will conduct social media checks on candidates that are shortlisted. 

About us

North Lindsey College has been a key training provider in Scunthorpe for over 60 years, helping thousands of people throughout the years to go on to achieve their dreams.

We offer post-16 study programmes, apprenticeships, traineeships, part-time short courses and Higher Education programmes.

Across all of our provision we work closely with employers across every sector in this region and further afield, to help you gain the skills you need to progress into your chosen career.

£22,330 to £23,586 pa