Auditor

4 weeks ago

Hemel Hempstead, United Kingdom Achilles Information Ltd Full time

To support our Customers and Global Communities to mitigate supply-chain risk through the delivery of high quality, cost effective HSEQ audits. Working with the supply chain of our core sectors: Utilities, Construction, Oil and Gas, you will audit to industry-specific protocols covering a combination of Health, Safety, Environmental, Quality and CSR/Sustainability management systems. The ideal candidate will live in the Watford, Slough area however other locations in the South East of the UK will also be considered.

Key Responsibilities
AUDIT DELIVERY

  • Pre audit preparation to community requirements including planning pre audit arrangements with Customers
  • Be fully mobile, flexible with a willingness to travel
  • Deliver scheduled on-site audits to meet chargeability targets in line with Community requirements
  • Create detailed audit reports to the agreed quality requirements
  • Submit completed audit reports to meet agreed community/scheme SLA’s
  • Time Management to ensure all elements of the process is delivered within SLA timescales
  • Manage costs associated with audit delivery, including travel and expenses
  • Promoting audit products and being an ambassador for the company
  • Attendance of team meetings where required.

QUALITY

  • Ensure all audits are carried out in line with relevant industry and scheme standards
  • Prepare detailed audit reports which are accurate, grammatically correct, and provide evidence and justification of findings
  • Contribute to the ongoing development of the various schemes, while ensuring that they conform to the framework of corporate standards and procedures
  • Undergo annual witnessed audits as part of the AAS quality management procedures.
  • Provide constructive feedback to ensure the on-going development of the schemes
  • Maintain and develop own technical competencies, skills, and knowledge of scheme rules for audit activities.

CUSTOMER EXPERIENCE

  • Liaise with customers and/or other interested parties to provide guidance on the content of the scheme
  • Ensure customers are contacted prior to the audit in line with company requirements, audit arrangements and preparedness
  • Be an ambassador for Achilles and the Community while interacting with customers
  • Provide added value to customers through insights
  • Ensure verification of Supply Chain information on behalf of the buying communities to enable a risk based approach to procurement decisions
  • Promote and deliver continual improvement throughout the supply chain by the identification of conformance, non-conformances and deviations from industry standards.

Qualifications

  • Full driving licence
  • A Health and Safety professional qualification such as a NEBOSH Certificate or equivalent
  • Lead Auditor via examination (IRCA or equivalent).

Person Specification
CUSTOMER FOCUS

  • Uses communication styles that are appropriate to the needs and interests of customers and stakeholders
  • Proactively identifies repeated problems or barriers to customer service and takes steps to resolve these
  • Asks questions to gain a clear understanding of customer’s problems or complaints
  • Keeps customers informed of progress.

DRIVING QUALITY

  • Takes personal pride in delivering work of the highest standards
  • Sets targets for quality and completeness of work that go beyond the minimum required
  • Develops robust processes by which work is checked, assessed and monitored for quality
  • Compares the quality of work against that of others in similar roles or teams and strives to outperform others.

DECISION MAKING

  • Identifies and evaluates the range of options open to them
  • Articulates the assumptions made and the risks involved in decisions taken
  • Analyses information carefully to identify facts, patterns, trends and missing data that may impact on a decision
  • Communicates decisions clearly to those who are affected.

DRIVE & MOTIVATION

  • Addresses multiple demands without losing focus or energy
  • Has a can-do attitude and willingness to adapt during times of personal and business resilience
  • Increases efforts in the face of difficulties or obstacles and recovers quickly after setbacks
  • Remains calm and focused during stressful or challenging situations; concentrates only things they can control or influence.

SUPPORTING COLLEAGUES

  • Treats others with respect, fairness, and consistency
  • Makes time available to help others when asked
  • Uses their skills and knowledge to make situations easier for others
  • Thinks about the impact of their own work and performance on others in the team.

KNOWLEDGE

  • Working knowledge of the relevant industry sectors, including an understanding of how contracts and projects are discharged
  • A working knowledge of health and safety, environmental, quality and CSR management systems
  • Customer focused and service oriented
  • Able to communicate effectively with all levels of customer hierarchy from top Management through to frontline operatives
  • A team player capable of meeting high customer expectations
  • Working without supervision
  • Good PC skills, including competence in using MS Office (Word, Excel, PowerPoint, Outlook).

EXPERIENCE

  • Experience of auditing
  • Exposure to the delivery of audit programmes
  • A track record of liaising with clients or work experience of a customer service industry.

We welcome applications from people of all backgrounds. We foster a diverse and inclusive culture that empowers staff to grow and maximise their skills in an environment free from all forms of inequality.

  • We recognise that everyone is different, with different needs, this is why our benefits package supports individual financial, physical and mental wellbeing. Benefits will vary from country to country, however some benefits offered include:Generous employer pension; 6.5% employer contribution
  • Income Protection & Life Assurance

 

Option of Private Medical Insurance, Dental Insurance and Critical Illness cover Subsidised Gym Membership through Gymflex 25 days Holiday (plus Bank Holidays), Holiday Buy Scheme Health cash plan, 24/7 remote GP access and Employee Assistance Programme which includes counselling & legal advice Give as you earn and volunteer day off Cycle to Work Scheme Season Ticket Loan Achilles Advantage Club (high street retail discounts) Enhanced maternity, paternity and shared parental leave provisions Flexible working environment Health & Wellbeing initiativesWhen you apply for a role with Achilles, we collect and process your personal data as described in our recruitment privacy notice

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