Operations Manager

2 months ago

Maidenhead, United Kingdom The Olde Bell Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainbtility and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are  passionate about the industry and always on the look out for new talent to join us on our journey... 

A DAY IN THE LIFE OF A OPERATIONS MANAGER  AT THE OLDE BELL

What you'll be doing...

Reporting to the General Manager, you can expect your working day to include the following. 

Staff Development: Identify training needs and foster professional growth. Operational Excellence: Ensure safety, comply with health regulations, and maintain external relations. Guest Experience: Implement service recovery, respond to guest concerns, and lead marketing efforts to enhance satisfaction. Team Leadership: Manage daily operations, set goals, mentor staff, and ensure necessary training and tools are provided. Soft Skills: Demonstrate problem-solving, ensure balanced workloads, and maintain a positive, fun work environment.

WHAT WE NEED FROM YOU

To succeed in the role of Operations Manager, you will need the following qualities and skills. 

 Experience in hotel management, demonstrating acumen in rooms division, with a strong F&B outlet management experience. Strong financial and operational planning skills. Excellent leadership and guest service abilities. Hands-on approach to daily operations and teamwork.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. 

#LifeatRBH 

#LifeatRBH 

 

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