Change Analyst

1 month ago


Helensburgh, United Kingdom Nicholas Howard Ltd Full time

Nicholas Howard are delighted to be recruiting for an IT Change Analyst to join our clients Security Incident and Event Management (SIEM) team. We are working with one of the world's leading defence contractors, and are looking for a highly skilled Change Analyst with experience of:

  • Optimising Change Control Processes: Streamline and enhance Change Control procedures for maximum efficiency.
  • Collaborate on ITIL4 Practices: Work with customers to improve processes in alignment with ITIL4 standards.
  • Client Reporting and Presentations: Deliver concise progress reports and compelling presentations to clients.
  • SIEM Subject Matter Expertise: Act as a subject matter expert in Security Information and Event Management (SIEM), providing recommendations for product enhancements.
  • Incident Analysis and Escalation: Conduct thorough analysis of SIEM outputs, promptly identifying and escalating any incidents or breaches.
  • Secure by Design Assurance: Provide assurance support to team members on Secure by Design principles.
  • Technical Risk Communication: Translate technical risks into understandable formats for non-technical stakeholders.
  • Mentorship: Mentor junior team members to foster growth and development.
  • Effective Communication: Engage effectively with clients and managers across all levels.

Key Skills:

  • Proven track record as an IT Change Analyst, Cyber Security Analyst, or in a related role.
  • Proficiency in implementing ITIL processes.
  • Strong expertise in SIEM operations.
  • Competence in Risk Management and NIST Cyber Security Controls.
  • Exceptional stakeholder management skills with client-facing experience.
  • Ability to thrive in a fast-paced environment, adapting to evolving priorities.
  • Highly organised with a pragmatic approach, consistently meeting deadlines.
  • Excellent interpersonal and communication skills, both written and verbal.

Desirable Skills:

  • Certified Information Systems Security Professional (CISSP).
  • Experience in Government/Ministry of Defence settings is advantageous.

Please note - Our client operates within secure environments, therefore candidates must be eligible to go through the vetting process in order to obtain SC level security clearance. Please ensure your eligibility prior to applying.

In return, our client is offering a strong salary and comprehensive benefits package. They operate a 4 day compressed working week, and hybrid working (2 days in the office per week). Please register your interest by applying now


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