Service Desk Manager

As a Service Desk Analyst for ERP/SaaS Customer Support, you will play a vital role in delivering high-quality customer support to maintain superior levels of service excellence and availability. Serving as the primary point of contact between our services and our valued customers, you will manage cases efficiently and find effective resolutions to meet...

**Position Job** IT Service Desk Agent **Location **Remote First - principally home based but expected to attend our Templeton Hub in Glasgow regularly throughout the week. (Driving licence required ) **Salary** £27,500 + excellent benefits **Hours** 35 hours per week (flexible working) **Status** Fixed Term to October 2025 **Closing date** Tuesday...

Anderson Knight is recruiting for a Service Desk Coordinator for a well-established company based in Glasgow. The role is to organise and prioritise engineer’s workload and to assist the Services Manager in achieving the company KPI targets. Typically, you will be office-based working on a shift rotation between 8am and 8pm Monday to Sunday. 35.25hrs on...

About Ashurst Department/Role overview This role will guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone...

Senior Tech Bar Analyst (Inside IR35) Contract Term: 6 months Contracting Authority: The Foreign, Commonwealth & Development Office Location: Glasgow office – 5 days per week. (The FCDO pursues our national interests and projects the UK as a force for good in the world. Within the FCDO, Information and Digital Directorate (IDD) is responsible for...

About Ashurst Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent...

Job Description: You will join the already established and talented European Infrastructure Services group where training and skills development will be provided in order to support career growth. Reporting to the Service Desk Manager, you will provide operational support, and account administration within the Service Desk team. [ads1] Job...

About AshurstAshurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent...

About Ashurst Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent...

**IT Service Desk Team Lead** FPSG are proudly working in partnership with a highly reputable logistics company based in the UK. Due to the growth of the business, we are supporting with the search for an IT Service Desk Team Lead to join the North Lancashire office on a permanent contract. You will be a hands on technical leader that is passionate about...

**Job objectives and responsibilities** **To complete all Apprentice course work within the timelines set** **To attend and actively participate in all apprentice review meetings** **To provide general helpdesk and administration support as required by the contract** **Main duties** **To learn all aspects of the Service Desk Coordinator role** **Taking...

As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. Job Description We’re transforming the way we manage and deliver...

_Hire Desk Controller _ Due to continued growth we are looking for a Hire Desk Controller to join our expanding team.Experience in the tool and plant hire industry is **essential**.Being part of the Glasgow Hire desk team the role will include, dealing with customer orders, raising hire contracts and working closely with our transport and workshop.You will...

**Role Purpose**: The Digital Price Desk are accountable for providing support to our VGE customer base via both the digital and legacy routes. The team play a key role in ensuring Vodafone is easy to do business with by working with our Customers, Sales and Service teams to understand and deliver against customer quote requirements. The specialist will be...

Employer description:Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's culture is...

**SKIP DESK CONTROLLER** J & M Murdoch are recruiting for a skip desk controller to join our family business in Neilston. Job Description & Responsibilities Excellent telephone manner. Good customer services skills. Good computer skills, training will be given on our bespoke software. Good organisation and multitasking skills Geographical knowledge of...

About the role; As a Service Desk Consultant (Azure) you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as...

Role: Temp Desk Division ManagerLocation: GlasgowPackage: £75-100K (OTE)Business:How do you fancy a career with a true market leader of the recruitment industry. We've been supporting businesses & placing candidates into employment for over 10 yearsThis is an exciting opportunity to join our well established Temps Division based at in Glasgow City Centre....

Anderson Knight is looking to recruit a Help Desk Operator on a full-time permanent basis. The Help Desk Operator will be responsible for providing exceptional customer service by answering incoming calls, resolving customer issues, and dispatching maintenance and repair technicians as needed. Key Responsibilities: - Logging customer requests for...

NCS is the **UK’s leading provider of integrated workplace solutions**. Bringing together over **30** years’ experience, our solutions are firmly rooted in achieving real-world results for our customers Print, Telecoms, IT/Security & Mailroom needs. With over **180** employees operating from a network of branches across the UK, we bring together a unique...