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Near You Co-ordinator

2 months ago

Goole, United Kingdom RNID Full time

RNID Near You Co-ordinator (East Riding)
Remote working in East Riding of Yorkshire
£14,976 pa plus excellent benefits (FTE £24,960)
21 hours per week
Permanent

You will be joining us at an exciting time as we reopen services that unfortunately closed due to the pandemic. As a coordinator, you will focus and lead on developing and delivering our community service across the East Riding of Yorkshire through drop-ins offering:

practical hearing aid support information on hearing loss and tinnitus hearing checks

You will be responsible for co-ordinating up to 15 drop-in services and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across East Riding of Yorkshire.

You will: 

Coordinate our volunteering team to deliver a high level of service at our RNID Near You drop-in sessions. Recruit volunteers across the East Riding of Yorkshire to strengthen existing sessions and open new sessions as required. Work with NHS audiology to induct and train our volunteers to high standards. Promote our sessions to ensure maximum engagement from local hearing-aid users. Ensure all paperwork is processed correctly and reports to stakeholders are timely completed.

You 

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals, and service users. You have experience managing your own workload and are able to work flexibly when required. You can motivate volunteers to assist clients with hearing aids sensitively, to give clear guidance and take into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Teams, Outlook, Excel, and Word. You will be able to recruit, train and manage a team of volunteers and deliver an excellent service across East Riding of Yorkshire. While home based, regular travel to venues where we provide drop-in sessions will be required.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 August 2024.
Interviews: w/c 19 August 2024.