ServiceNow Platform Owner

1 month ago

London, United Kingdom FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

0%

Are you ready to unleash your full potential? Weâre looking for people who are passionate about payments to chart Worldpayâs path to being the largest and most-loved payments company in the world.

About the team

Our IT Service Management (ITSM) team is seeking a dynamic and motivated individual to join our team. As a member of our ITSM team, you will be responsible for managing and improving the delivery of IT services to our users. You will work closely with our technical teams to ensure that our systems are operating efficiently and effectively.

What you will be doing

You will be responsible for the overall management and maintenance of our Servicenow platform. You will work closely with stakeholders to understand their needs and requirements and implement solutions to meet those needs.

Responsibilities:

· Serve as the primary point of contact for all Servicenow platform-related issues and inquiries

· Design, build, and configure solutions within the Servicenow platform to meet business requirements

· Conduct regular platform maintenance and upgrades to ensure optimal performance

· Create and manage user roles, groups, and permissions within the platform

· Develop and implement best practices for platform governance, including change management and compliance

· Collaborate with various teams to integrate Servicenow with other systems and applications

· Provide training and support to end users on how to use the platform effectively

· Stay current on new Servicenow features and functionalities and recommend updates and enhancements as needed

· Monitor platform performance and identify areas for improvement

What you bring:

· In depth understanding of Servicenow capabilities

· Excellent communication, listening and interpersonal skills to build relationships and gain support for platform utalisation

· Ability to work effectively in a fast-paced, dynamic environment

· Strong analytical, problem-solving skills and attention to detail

Added bonus if you have:

· Certification in ITIL v3/4

What we offer you

· A competitive salary and benefits

· A variety of career development tools, resources and opportunities

· The chance to work on some of the most challenging, relevant issues in the payment industry.

· Time to support charities and give back in your community


#LI-MQ1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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