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F&B Assistant
3 months ago
Job Purpose
Assist with the preparation and serving of breakfast, lunch, drinks and impulse purchases for MTC colleagues, apprentices, members and visitors
To serve customers in a quick and polite manner whilst ensuring good customer service at all times
To account for all purchases and payments using EPoS systems
Assist with effective stock management, portion control and forecasting to keep wastage to a minimum
Support the implementation and maintenance of MTC’s Food Safety Management System (HACCP) including administration of food temperatures, cleaning schedules, delivery temperatures and stock takes
Work collaboratively with all MTC Catering and Events colleagues especially with the set up for large events
To ensure all work areas, surfaces and equipment are clean and maintained at all times
Maintain the upkeep and cleanliness of FoH areas including tables
Advise and support the Head Chef with food service operational issues
Assist with Event catering preparation when required
Perform commercial and hand dishwashing when required
Person Specification
Customer and quality focused
Ability to prioritise and keep calm under pressure
Excellent customer facing and service skills with good interpersonal skills and the confidence to deal with people at all levels to present a positive impression
Excellent attention to detail
Disciplined time management and can see shortfalls or risks before they happen and show good problem solving skills
Demonstrates a willingness to learn and advance skills
Organised and self-motivated and able to work alone unsupervised
Willing to support the delivery of off-site events
Approachable
Good command of the English language both written and verbal
Good physical dexterity and manual handling.
Team player
Organised and self-motivated and able to work alone unsupervised.
Curiosity and desire to learn more