Spa Receptionist

Part Time - 16 hours

Salary: 11.44 per hour

We have a fantastic opportunity for a receptionist to come and join our Spa team here at Studley Castle, as the first point of contact you'll give a warm, friendly and professional welcome to all spa members and guests; provide a fantastic customer experience face to face, on the telephone and by email.

Just a flavour of the role:-

Welcoming our guests and members into the Spa
Answering all requests and queries in a friendly yet professional manner
Being responsible for ensuring the Spa's opening/closing procedures are completed correctly
Supporting the daily Spa operation
Handling beauty and indoor and outdoor activity bookings as and when required

The Ideal Candidate:

The ideal candidate will excel at creating a fantastic customer experience for guests and a member whether that is face to face, on the telephone or by email, enjoy working as part of a team, take pride in their personal presentation and have a can-do attitude.  Previous experience would be an advantage but not essential as we will train and develop you. A flexible approach is required as this role will involve you working a mixture of shifts including weekends on a rotational basis.

The benefits of working with us:

20% team member discount across Warner Leisure Hotels, Butlin's and Haven holidays for you, your family and friends.
Complimentary use of the gym and access to the studio classes
22 days annual leave pro rata'd
Government pension scheme and optional salary sacrifice scheme
Reward & recognition schemes
Fantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchases
Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.ukIf this sounds like the role for you then please apply today