GSO Luxury Group Intern

2 weeks ago

London, United Kingdom Marriott International Full time
Job Number 24044740
Job Category Management Development Programs/Interns
Location Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

The Global Luxury Sales Intern will primarily support the Global Luxury Account Director - Group, in lead implementation, serve as a point of contact between customers, Global Account Director and Hotels.

The Global Luxury Sales Intern supports the team with pre-planning for events, including tradeshows, roadshows, and any customer related events as well as the following;
  1. Field and prioritize incoming inquiries and opportunities, analyze the capabilities of the request, and manage distribution of these inquiries to appropriate hotel (s).
  2. Enter, retrieve, reconcile, and verify information in Empower/SFA which involves sales activities and trends.
  3. Perform general office duties to support the team.
  4. The position will be based in the Global Sales Office London.


CANDIDATE PROFILE - Education and Experience
  1. High School diploma or equivalent required
  2. 2-year degree from an accredited university in Business Administration, Marketing, Hotel or Events Management required
  3. Fluent English required (written and spoken) and any additional European languages beneficial, although not essential
  4. Knowledge of the luxury hospitality segment


JOB SPECIFIC TASKS

DUTIES
  • Provide support to direct report, Global Account Director-Group Sales via inputting all leads in SFA, follow up with hotels and clients where necessary for updates and record all information obtained in Empower.
  • Evaluate, qualify, and respond to leads in a professional and timely manner. Majority of communication will be via telephone and email. All communication is to be recorded in SFA including follow up details from the hotels and customers.
  • Assist in coordinating travel opportunities including Tradeshows, industry roadshows, sales appointments, familiarization trips.
  • Represent Luxury Group, Marriott International Hotel Brands.
  • Develop and maintain respectful working relationship at all levels of the organization, including London GSO, EMEA Luxury GSO and with property-based Group Sales Managers, while working within the hierarchy to ensure results and goals are achieved.
  • Knowledge of top group accounts by markets
  • Manage special projects when applicable and assist Leisure Account Directors where applicable.
  • Develop and demonstrate understanding and knowledge of key Group & Leisure hotels and destinations.


COMPETENCIES

ADAPTABILITY
  1. Advocates and demonstrates continuous improvement by adjusting to new ways as conditions and priorities change which may include learning new skills
  2. Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
  3. Able to work with different levels of management and management styles as needed in position


COMMUNICATION
  1. Keeps work group informed, speaks and writes clearly and concisely
  2. Actively listens to other recommendations while seeking clarification and offering alternatives as appropriate
  3. Communicates in a timely, proactive manner, receives directions and feedback well
  4. Prepare and review written documents (e.g., daily logs, memoranda, reports), including proofreading and editing written information to ensure accuracy.


  1. JOB RELATED BUSINESS FOCUS
  2. Actions support key business values of customer service, associate satisfaction, and financial success
  3. Support Global Sales Office initiatives by assisting in increasing the GSO team revenue production, using negotiation skills to maximize conversion of group leads, while utilizing effective sales skills in overcoming objections
  4. Maintain knowledge of Luxury Group, Marriott International Brands portfolio; develop knowledge of basic hotel capabilities related to numbers of rooms and meeting space capabilities and all hotel characteristics as relevant to Group segment.
  5. Evaluate leads and offer comparable alternative Luxury Group, Marriott International locations to existing proposals, where applicable.
  6. Assist with scheduling and preparing for customer presentations to accounts based upon customer needs
  7. Proactively facilitate communication with the customer base and hotels
  8. Communicate with clients to gain full understanding of decision making process including history, key decision factors, time line, and decision hierarchy
  9. Maintain strong and collaborative working relationships with all members of Global Sales Offices
  10. Produce production reports for Global Account Director - Global Sales.


PLANNING & ORGANIZING
  1. Sets priorities and establishes a realistic action plan while anticipating potential issues impacting the plan
  2. Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources, meets deadlines, and follows through on assignments


PROBLEM SOLVING
  1. Seeks guidance to higher level or applicable department for support on resolutions/problems.
  2. Identifies and considers alternatives and their possible impact before making decisions.


TEAMWORK
  1. Works well in a team environment
  2. Acts as a liaison with other resources/departments as appropriate
  3. Collaborates and builds trust among others, treats people fairly, equally and respectfully.
  4. Develop and maintain positive and productive working relationships with other employees and departments.
  5. Partner with and assist others to promote an environment of teamwork and achieve common goals.


TECHNICAL EXPERTISE
  1. Demonstrates requisite technical expertise as defined by the position.


WORK HABITS
  1. Demonstrates commitment and reliability in getting the job done efficiently, in a timely manner, professionally and accurately
  2. Balances multiple projects simultaneously and maintains the personal, technical and professional skills needed to perform job duties
  3. Consistently strives to improve these skills and represents staff and division positively

SKILLS AND KNOWLEDGE
  1. Highly motivated, ability to prioritize and organize work projects
  2. Good written and verbal communication skills
  3. Works well under pressure and offers flexibility when last minute projects are required
  4. Good IT knowledge- ability to use standard software applications including Excel.
  5. Ability to manage electronic real time communication channels
  6. Sales and customer service oriented
  7. Languages are an advantage but not essential
  8. Ability to ensure security and confidentiality of customer and company information.
  9. Ensure that processes meet Luxury Group, Marriott International standards in terms of consistency and standardization.

Work effectively in a team environment

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

#LI-Hybrid

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • GSO Luxury Group Intern

    2 weeks ago

    London, Greater London, United Kingdom Marriott International Full time

    Job Number Job Category Management Development Programs/InternsLocation Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARY The Global Luxury Sales Intern will primarily support the Global Luxury Account Director - Group, in...

  • Gso Luxury Group Intern

    1 month ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 24044740 **Job Category** Management Development Programs/Interns **Location** Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management JOB SUMMARY The Global Luxury Sales Intern will primarily...

  • GSO Luxury Group Intern

    2 weeks ago

    London, United Kingdom Corporate Full time

    Job Number Job Category Management Development Programs/InternsLocation Europe Office - London, Barnard's Inn Fetter Lane, London, London, United Kingdom VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management JOB SUMMARY The Global Luxury Sales Intern will primarily support the Global Luxury Account Director – Group, in...

  • Gso London Intern

    1 month ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 23014131 **Job Category** Management Development Programs/Interns **Location** London GSO, 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Global Sales Intern, London, supports the London GSO teams in day-to-day activities...

  • Project Management Consultant

    6 days ago

    London, United Kingdom MI-GSO | PCUBED Full time

    **YOUR NEXT CHALLENGE**: About the Team At MI-GSO | PCUBED we’re strong believers that good ideas come from anywhere. We place huge pride in building our community of great people from all backgrounds and disciplines, nurturing diversity of thought and better supporting our clients as a result. As a rapidly scaling organisation, nearly doubling in the...

  • Digital Transformation Consultant

    6 days ago

    London, United Kingdom MI-GSO | PCUBED Full time

    **YOUR NEXT CHALLENGE**: About the Team At MI-GSO | PCUBED we’re strong believers that good ideas come from anywhere. We place huge pride in building our community of great people from all backgrounds and disciplines, nurturing diversity of thought and better supporting our clients as a result. As a rapidly scaling organisation, nearly doubling in the...

  • Gso London Intern

    4 weeks ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 23033198 **Job Category** Management Development Programs/Interns **Location** Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Global Sales Intern, London, supports the London GSO teams...

  • Pr Executive Luxury

    6 days ago

    London, United Kingdom Mandeville Recruitment Group Full time

    **Overview**: Are you ready to be part of something extraordinary? My client is a distinguished Luxury Brokerage with a Luxury Retail presence in an iconic part of London. I am on the lookout for a driven PR Executive to join a talented team within a successful and growing luxury business. As a PR Executive, you’ll be the key driver of the brand’s...

  • Insights and Digital Marketing Lead

    3 weeks ago

    London, United Kingdom MI-GSO | PCUBED Full time

    YOUR NEXT CHALLENGE About the Team At MIGSO-PCUBED we’re strong believers that good ideas come from anywhere. We place huge pride in building our community of great people from all backgrounds and disciplines, nurturing diversity of thought and better supporting our clients as a result. As a rapidly scaling organisation, nearly doubling in the...

  • Security Operations Analyst

    1 month ago

    London, Greater London, United Kingdom Alvarez and Marsal Full time

    Description Security Operations Analyst, Global Security OfficeLocation Tampa, Florida or London, UK officesWe are seeking an experienced Security Operations Analyst to join the Global Security Office (GSO) team based in our Tampa, FL or London, UK offices. This position will report directly to the Senior Operations Manager. The Security Operations Analyst...

  • Financial Controller

    1 month ago

    London, United Kingdom Wayman Group Full time

    Financial Controller - Global Luxury Retailer (SME) Role: Financial Controller - Global Luxury Retailer (SME) The Role: This opportunity is working for a well-established and successful Global Luxury Retailer with a brilliant brand in the sector and a very exciting strategy for the future. The business has a loyal and expanding customer base which...

  • Security Operations Analyst

    1 month ago

    London, United Kingdom Alvarez and Marsal Full time

    Description Security Operations Analyst, Global Security OfficeLocation Tampa, Florida or London, UK officesWe are seeking an experienced Security Operations Analyst to join the Global Security Office (GSO) team based in our Tampa, FL or London, UK offices. This position will report directly to the Senior Operations Manager.  The Security Operations...

  • International Group Business Director

    1 month ago

    London, United Kingdom Gleeson Recruitment Group Full time

    International Group Business Director | London Hybrid | 80k to 90k Do you have experience leading a team of direct reports? Have you worked with major clients before in the UK and globally? Have a proven track record of successfully developing and maintaining relationships with clients and agencies. In addition to leading and nurturing a team of high...

  • Prada Group

    4 weeks ago

    London, United Kingdom Prada Full time

    Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.- - Joining our Company means working in a creative and...

  • Social Media Manager

    2 weeks ago

    London, United Kingdom Frasers Group Full time

    At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct,...

  • Social Media Manager

    2 days ago

    London, United Kingdom Frasers Group Full time

    Job Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including...

  • Social Media Manager

    2 weeks ago

    London, United Kingdom Frasers Group Full time

    Company Description At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands,...

  • Social Media Manager

    1 week ago

    London, United Kingdom Frasers Group Full time

    Job DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including...

  • Group Reporting Acountant

    1 month ago

    London, Greater London, United Kingdom Executive Talent Solutions Full time

    Executive Talent Solutions are working with a leading hotel group to recruit an experienced Group Reporting Accountant. The business is a developer and operator of luxury international hotels and has been growing rapidly over the past 5 years. This growth has created a new position as Group Accountant. The successful Group Reporting Accountant will be...

  • Insights and Digital Marketing Lead

    2 weeks ago

    London, United Kingdom Mi-GSO Pcubed Full time

    Insights and Digital Marketing Lead – 12 month FTC At MIGSO-PCUBED we’re strong believers that good ideas come from anywhere. We place huge pride in building our community of great people from all backgrounds and disciplines, nurturing diversity of thought and better supporting our clients as a result. As a rapidly scaling organisation, nearly doubling...