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Service Desk Analyst
2 months ago
Service Desk Analyst - £27,000 to £32,000 - Amersham
I am currently partnered with a UK retail company, based in Amersham. We are looking to recruit a Service Desk Analyst to join their head office. This role will offer the successful candidate a greater understanding of the retail industry and give them exposure the organisations busy IT service.
Service Desk Analyst will deliver high-quality, timely support services to the company's warehouse, office, and stores.
The Service Desk Analyst will be onsite Monday to Friday and be required to work shift work between 7:30 - 18:00.
Responsibility of the Service Desk Analyst:
- Test, build and configure hardware across the organisation.
- Provide assistance to 250 computer system users.
- Incident trend analysis to resolve continuous problems and drive IT improvements.
- Understand user needs and suggest suitable software and hardware.
Requirements of the Service Desk Analyst:
- 1+ years of Service Desk experience
- Experience with Intune, Azure Active Directory, SharePoint, M365 and Windows servers.
- Desirable - Mobile Device Management and ITIL experience.
- Good communication and ability to work in a fast-paced environment.
Service Desk Analyst - £27,000 to £32,000 - Amersham
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman, by exploring the VIQU IT Recruitment website.
If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
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