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Housing & Support Officer
2 months ago
Location: Elmbridge
Contract Type: Full time/ Permanent
Salary: £26,000 + benefits
Hours: average 39 hrs per week on a shift basis
“I genuinely look forward to going to work on a Monday – how many people can say that” – Alex, Housing & Support Officer.
Why not be like Alex and join them as their next Housing and Support Officer and make a difference
Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently?
They believe everyone should live independent and fulfilling lives. They provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
Come and join the Team and play a pivotal role in their incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, this is the place for you.
What You'll Be Doing
You will be joining the Team, a warm friendly and welcoming group, to provide a high-quality service to clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. They currently support 65 clients with a range of needs. Their clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.
A little more about your day as a Housing & Support Officer:
Act as a keyworker to clients, helping them achieve their goals and live independently.Family mediation and support, bringing families back together.Work with a community of professionals to support the right outcomes.Problem solving together and debriefs sharing experiences and learning as a team.Support clients with repair issues and repayment agreements for rent arrears.Carry out room inspections, health and safety checks and make rooms homely for new residents.It is an exciting time to join the Team as you’ll also be involved in planning and running their extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. They are always open to new ideas and projects, so if you have a particular talent or skill, please let them know
What You'll Need
To be successful in this role, you will need:
Ability to develop non-judgmental professional relationships with clients.The ability to manage your own time, delivering outcomes, meeting deadlines.An Enhanced DBS check (to be completed by them, upon successful application).A fully valid driving licence and use of your own car for business purposes.Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what they are looking for, go ahead and apply; you could be exactly who they need.How they’ll set you up for success
They want to make sure you have the skills and knowledge to be great in your role. So, when you join them, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification.
Why work there
This is a place where everyone is valued. They want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. They focus on outcomes and are open to different ways of working, including flexible hours where possible.
Their benefits are great too and include:
28 days annual leave per annum, plus bank holidays (pro rata for part time)An additional 1 day (pro rata) per annum wellbeing dayA defined contribution pension schemeInterest-free staff loansThe opportunity to buy or sell up to five days annual leave per holiday yearLife assurance coverWhat's Next
They are all about celebrating diversity because they know it's key to success. They're committed to being inclusive, so if you're passionate about what you do and share their values, they want to hear from you
If you need any adjustments during the application or selection process, please let them know, and they'll be happy to help.
They review CVs as they receive them and interview as soon as they have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: Support Officer, Resident Support Officer, Housing Caseworker, Housing Liaison Officer, Accommodation Support Officer, Supported Housing Officer, Housing Needs Officer, Housing Advice Worker, Homelessness Support Officer, Housing Coordinator, Tenant Liaison Officer, Housing Welfare Officer, Residential Services Officer, and Community Housing Officer.
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