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Chief Executive Officer

4 months ago

HenleyonThames, United Kingdom Riverside Counselling Service Full time

Location: Home-based (With flexibility to travel to Henley, Didcot, Wallingford & Berinsfield and to attend staff, counsellor, trustee and fundraising meetings as required)

About Riverside Counselling Service

Riverside Counselling Service is a mental health charity supporting the mental wellbeing of adults and young people in South Oxfordshire, including Henley, Wallingford, Didcot and Berinsfield. We are a highly respected charity providing affordable counselling, group counselling and drop-in services to adults and young people from 12 years of age upwards. Now in our 36th year, Riverside is looking for a passionate, driven and dynamic leader to continue to shape our change and transformation agenda and provide strategic insight and direction across our work.

About the role

We are looking for a Chief Executive officer who is passionate about the mental health of our communities.  They will lead Riverside Counselling Service in defining and delivering its strategy and ensuring it uses its funding and income to provide accessible mental health services. The ideal candidate will have a proven track record of leadership, and experience of working in the mental health sector or allied disciplines.  They will also have extensive experience of fundraising and be happy to take a proactive role in this area. They will take an empathic and collaborative approach to leading and managing teams. The candidate will be a self-starter, adept at prioritisation, possess excellent communication and networking skills and combine a strong understanding of the distinctive nature of leading a charity with great management skills.

Key responsibilities

Strategic Planning

· Work closely with the Board of Trustees and the senior leadership team to devise, implement and deliver Riverside’s strategy and business plan

· Identify growth, partnership and development opportunities in line with the needs of communities we serve

· Keep up to date with new developments in the field of mental health and any related government policies, reviewing in line with charitable objectives and strategic direction

Leadership & People Management

· Overall responsibility for day-to-day management of the organisation, ensuring that it is delivering against its vision, mission and strategic objectives, in line with its values

· Lead, empower and inspire the staff and volunteers creating a collaborative, transparent and safe working environment

· Champion and embed a culture of equity, diversity and inclusion across the organisation

Fundraising and Business Development

· Work closely with the Fundraising Manager and Treasurer (Trustee) to develop an annual budget and ensure a funding strategy to delivery sustainability

· Work with the Fundraising Manager in writing persuasive and successful bid proposals and applications to a diverse portfolio of funders

· Work with the Senior Leadership Team to explore and implement new funding streams to support the charity’s work.

Financial Management

· Ensure the financial health of the organisation, monitoring financial position and forecasts against budget and ensuring strong financial governance is in place for

· Work closely with the Treasurer to ensure financial transparency and that the organisation is adhering to regulatory and legal obligations

Operations and Service Delivery

· Oversee all aspects of service delivery including safeguarding, ensuring excellent and ethical delivery of a client-centred service

· Monitor the quality and quantity of services delivered, outcome measures and feedback, reporting on the impact of services

· Ensure that all counsellors are supported in their professional development and client delivery with a clear framework of support and guidance

Partnerships, Engagement & Advocacy

· Develop and manage relationships with key charitable stakeholders, including other community and charitable organisations, counselling networks, grant and funding bodies, commissioners, regulatory and professional bodies, corporate partners and individual donors

· Act as the public face of Riverside Counselling Services and represent the charity across the mental health sector, within professional bodies and within the media

· Keep in touch with the needs of the community and the charity’s service users ensuring that services are developed in line with these priorities.

Governance

· Work closely with the board to ensure they are able to fulfil their governance responsibilities and maintain high standards of governance

· Ensure the charity is meeting its overall purpose within a clear governance framework with associated policies, procedures and best practice guidelines

In addition, the postholder will be required to undertake any other activities appropriate to and commensurate with, their level of responsibility and accountability.

Skills & qualities

Essential

· Inclusive, collaborative, motivational, supportive and empowering leader able to create a collaborative, values-driven culture across a remote-working team

· Passionate about delivering high-quality, community-based mental health services

· Proven track record of effective leadership and management

· Excellent communication and negotiation skills

· Track record of income generation across multiple income streams such as service delivery, grants and trusts and community fundraising

· Strong financial and commercial acumen to include budgeting, forecasting, cost control and income generation

· Strong focus and commitment to providing excellent standards of care

· Proven track record of leading and managing organisational change

· Ability to make impactful presentations and advocate for support

Desirable

· Understanding and appreciation of counselling and psychotherapeutic approaches

· Experience of working within a charitable organisation

· Lived experience of having received support for or supported someone with a mental health concern

· Experience working with a Board and an understanding of governance, statutory compliance and best practice

· An understanding of intersectionality and how that may impact use and delivery of our services

We encourage applications from all backgrounds and are committed to having an organisation that is made up of diverse skills, experiences and abilities.