Finance System Support Assistant

Found in: beBee S GB - 3 weeks ago


Reading, United Kingdom WSH Support Office Full time
Job Description

The scope of the role is to work as part of the client accounts team to provide day to day support, resolve queries, provide trading results and build relationships with our clients through:
  • Set-up and maintenance of location accounts and application master data
  • Maintenance and audit of User Access permissions
  • Daily Management and error resolution of financial integrations to core finance application
  • Providing day to day support for application users via Ticket Resolution System, phone, email
  • Evaluation and proposal of accounting solutions to meet expectations
  • Provide training and mentorship to application Users and other support teams
  • Assisting the Change Management process and User Acceptance Testing
  • Creation and maintenance of reporting using various sources of data
  • Ad-hoc duties as requested by the Evolution Support Manager

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