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Duty Manager

2 months ago

Telford, United Kingdom Telford & Wrekin Council Full time

Oakengates Leisure Centre is one of the Councils largest leisure facilities in one of the fastest growing towns in the West Midlands, the site includes a large multi-purpose leisure facility, Tennis Centre, 3G Artificial Pitch and an Athletics track.

We are now seeking a dynamic, committed, and suitable skilled individual to join our leisure management team as a Duty Manager, the individual will need to work well under pressure, thrives in a fast-paced environment and is able to assist in leading and motivating a team, whilst being focused on high customer service standards and delivery.

The candidate will have experience in all areas of the leisure business with a strong focus on operational leadership.  

The successful applicant must have good interpersonal and customer communication skills and relevant supervisory experience in a Leisure and Customer Services environment. They will have experience of Supervising and training staff in operational procedures experience of Health & Safety monitoring and reporting procedures. A National Pool Lifeguard Qualification (or ability to achieve within 6 months), Pool plant operators’ certificate (or ability to achieve in 6 months) and a Level 2 Health & Fitness Certificate (or ability to achieve within 6 months) are requirements of the post.

They will have good knowledge of current Health and safety legislation, HR, Audit and financial policies and procedures and understand the links between physical activity and health.

The successful candidate will work across a rota pattern that includes evenings and weekend working and will be responsible for the operational management of a Council owned sports and leisure facility on a shift basis.

Please click on the links below to view the job description and person specification.

At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.

Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.

We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:

  • Competitive rates of pay
  • Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
  • Staff benefits and discounts including salary sacrifice schemes
  • Free on-site parking
  • Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
  • Free access to our employee assistance programme and confidential counselling
  • Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments

    Find out further information about working at Telford & Wrekin Council including our full list of benefits.

    Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.

    Attached documents
    Duty Manager JD.docx