Lettings Advisor

1 week ago

Bristol Avon and Bristol, United Kingdom Bromford Remote Work Freelance Full time

If you want to enhance your career and develop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing the level of customer service you would be happy to receive, and you enjoy building relationships and getting to know people, apply to Bromford, rated at a Great Place to Work

Our lettings team are responsible for the effective day-to-day management and delivery of lettings across the business. You'll work with internal colleagues and local authorities to ensure a fair allocation of properties, ensuring they are managed in a timely and accurate manner. If you have experience in housing or lettings, it will help you hit the ground running.

You will guide new customers through the lettings process, ensuring information and records are gathered and issued following policy and procedures. You will ensure the accurate set up of tenancies and completion of relevant pre-tenancy checks, working closely with our empty homes team to minimise void time. You will maintain and manage shortlists for advertised properties under the appropriate local authority and Bromford policies, ensuring a fair and transparent process.

Ultimately, your work will help us achieve some important targets, but the most rewarding part of the job is seeing people and families manage their own homes, to build brighter futures and thrive.

This is a full-time role on a 12-month fixed-term contract. You'll be based in our Chipping Sodbury office, BS37 6JX with regular home working available. The role is subject to a basic DBS check.

In this role, we want you to bring:

  • Experience in a front-line customer-facing role. Experience within housing or lettings will be beneficial to help you hit the ground running but not essential, we are more interested in you being passionate about customer service
  • Excellent communication with colleagues and customers alike, in an engaging and welcoming way
  • A positive attitude and a consistent, engaged team player. Proactive and able to prioritise and organise your workload
  • Supporting our prospective customers though the lettings journey, helping our customers to find the right home so they can thrive
  • Working in a high performing team to achieve KPIs and ensuring our homes are let fairly and transparently in line with our policies
  • Excellent IT skills, attention to detail, and an excellent work ethic
  • Your commitment to our DNA and be a great ambassador for Bromford.

If you have previous experience in roles such as lettings officer, housing income officer, housing officer, lettings negotiator, estate agent or customer service agent this could be the ideal role for you.

Closing date for applications is Sunday 22 September, with interviews taking place on Monday 30 September at our Chipping Sodbury office.

Depending on the volume of applications, we may close this advert early. Apply today to avoid disappointment.

  • Sales and Lettings Advisor

    1 week ago

    Stratford-upon-Avon, Warwickshire, United Kingdom X1 Lettings Full time

    Job Summary:X1 Lettings is seeking a highly skilled and customer-focused Customer Service Representative to join our team in a fast-paced office environment. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and tenants.Key Responsibilities:Answering and resolving customer inquiries in a timely and...

  • Lettings Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleBromford is seeking a skilled Lettings Advisor to join our team. As a Lettings Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the smooth management of lettings across the business.Key ResponsibilitiesGuide new customers through the lettings process, ensuring accurate information and records are...

  • Lettings Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleBromford is seeking a skilled Lettings Advisor to join our team. As a Lettings Advisor, you will play a crucial role in the effective day-to-day management and delivery of lettings across the business.Key ResponsibilitiesGuide new customers through the lettings process, ensuring information and records are gathered and issued following policy...

  • Lettings Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleBromford is seeking a skilled Lettings Advisor to join our team. As a Lettings Advisor, you will play a crucial role in the effective day-to-day management and delivery of lettings across the business.Key ResponsibilitiesGuide new customers through the lettings process, ensuring information and records are gathered and issued following policy...

  • Lettings Consultant

    1 week ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleWe are seeking a skilled and passionate individual to join our lettings team at Bromford. As a Lettings Advisor, you will play a crucial role in providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesDeliver high-quality customer service to our customers, responding to their queries and...

  • Lettings Professional

    5 days ago

    Bristol, Bristol, United Kingdom Bromford Careers Full time

    About the RoleWe are seeking a skilled and dedicated individual to join our lettings team at Bromford Careers. As a Lettings Advisor, you will play a crucial role in the effective day-to-day management and delivery of lettings across the business.Key ResponsibilitiesWork closely with internal colleagues and local authorities to ensure a fair allocation of...

  • Lettings Professional

    5 days ago

    Bristol, Bristol, United Kingdom Bromford Careers Full time

    About the RoleWe are seeking a skilled and dedicated individual to join our lettings team at Bromford Careers. As a Lettings Advisor, you will play a crucial role in the effective day-to-day management and delivery of lettings across the business.Key ResponsibilitiesWork closely with internal colleagues and local authorities to ensure a fair allocation of...

  • Lettings Advisor

    5 days ago

    Bristol, United Kingdom Bromford Careers Full time

    If you want to enhance your career anddevelop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing thelevel of customer service you would be happy to receive, and you enjoy building relationships and getting to know people,apply to Bromford, rated at aGreat Place to Work!Our lettings...

  • Lettings Consultant

    4 days ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleWe are seeking a skilled and passionate individual to join our lettings team at Bromford. As a Lettings Advisor, you will play a crucial role in providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesDeliver outstanding customer service and support to our customersBuild and maintain...

  • Lettings Consultant

    3 days ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleWe are seeking a skilled and passionate individual to join our lettings team at Bromford. As a Lettings Advisor, you will play a crucial role in providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesDeliver outstanding customer service and support to our customersBuild and maintain...

  • Lettings Consultant

    6 days ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleWe are seeking a skilled and passionate individual to join our lettings team at Bromford. As a Lettings Advisor, you will play a crucial role in providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesDeliver high-quality customer service to our customers, responding to their queries and...

  • Lettings Consultant

    6 days ago

    Bristol, Bristol, United Kingdom Bromford Full time

    About the RoleWe are seeking a skilled and passionate individual to join our lettings team at Bromford. As a Lettings Advisor, you will play a crucial role in providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesDeliver high-quality customer service to our customers, responding to their queries and...

  • Lettings Advisor

    1 week ago

    Bristol, United Kingdom Bromford Full time

    If you want to enhance your career anddevelop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing thelevel of customer service you would be happy to receive, and you enjoy building relationships and getting to know people,apply to Bromford, rated at a Great Place to Work ! Our...

  • Lettings Advisor

    1 week ago

    Bristol, United Kingdom Bromford Full time

    If you want to enhance your career anddevelop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing thelevel of customer service you would be happy to receive, and you enjoy building relationships and getting to know people,apply to Bromford, rated at a Great Place to Work ! Our...

  • Lettings Advisor

    1 week ago

    Bristol, United Kingdom Bromford Full time

    If you want to enhance your career anddevelop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing thelevel of customer service you would be happy to receive, and you enjoy building relationships and getting to know people,apply to Bromford, rated at aGreat Place to Work!Our lettings...

  • Lettings Advisor

    6 days ago

    Bristol, United Kingdom Bromford Full time

    If you want to enhance your career anddevelop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing thelevel of customer service you would be happy to receive, and you enjoy building relationships and getting to know people,apply to Bromford, rated at aGreat Place to Work!Our lettings...

  • Lettings Advisor

    1 week ago

    Bristol, United Kingdom Bromford Remote Work Freelance Full time

    If you want to enhance your career anddevelop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing thelevel of customer service you would be happy to receive, and you enjoy building relationships and getting to know people,apply to Bromford, rated at aGreat Place to Work!Our lettings...

  • Lettings Advisor

    4 days ago

    Bristol, United Kingdom Bromford Full time

    If you want to enhance your career anddevelop your skills and experience, then apply for this 12-month fixed-term contract opportunity. If you are passionate about providing thelevel of customer service you would be happy to receive, and you enjoy building relationships and getting to know people,apply to Bromford, rated at aGreat Place to Work!If your...

  • Residential Lettings Advisor

    4 weeks ago

    Bristol, Bristol, United Kingdom Stride Recruitment (Bristol) Ltd Full time

    Stride Recruitment (Bristol) Ltd is thrilled to offer a fantastic opportunity for a skilled Lettings Negotiator to become part of a leading Estate Agency in the area.Are you ready to take on a rewarding challenge? Please ensure you review the following details carefully.In the role of Lettings Negotiator, you will serve as the primary contact for potential...

  • Customer Service Representative

    1 week ago

    Stratford-upon-Avon, Warwickshire, United Kingdom X1 Lettings Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our sales and lettings team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answering and handling customer inquiries and complaints in a...