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Housing Caseworker
4 months ago
Z2K exists to end poverty for the more than 1 in 5 people in the UK who experience it. We provide advice and advocacy and representation on housing and welfare benefits, and at the same time we campaign to secure adequate incomes and freedom from excessive costs for those experiencing or threatened with poverty. We work alongside experts by experience in everything we do.
This is an exciting opportunity for a housing adviser to join our advice services team and provide advice and casework on a range of housing issues such as social housing allocations, homelessness applications and reviews, S21 notices and rent arrears. The role will involve casework and advocacy on behalf of clients to local authorities, housing associations and private landlords, as well as giving one off advice by telephone, email or at outreach sessions.
You will have at least 1 years' experience of providing advice on a range of housing issues, with an awareness and understanding of the benefits system, in particular as it relates to housing costs. You will be confident in giving advice over the phone and digitally as well as providing casework support to clients. You will share our passion for tackling poverty and injustice and will have a commitment to working in an anti-oppressive, non-discriminatory and empowering way with people from a range of backgrounds and experiences.
Interview & Assessment date: 2nd & 3rd July
Z2K is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
