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Receptionist
2 months ago
Scope/Purpose of Role:
A varied front of house receptionist role required to deliver a consistently high level of service, and positively influence the experience of both internal and external stakeholders. Also, responsible for HR administration as well as administering travel, catering, mail and events.
Reports into: HR Business Partner
Key Stakeholders: All staff and visitors
Key Result Areas:
Providing a high quality and friendly front of house service, ensuring that reception is always covered during office hoursActing as first point of contact for visitors ensuring that queries are managed in a highly professional mannerAnswering, screening and forwarding incoming calls and handle general enquiriesEnsuring that all visitors, temporary personnel and contractors sign in as requiredNotify relevant contacts when visitors have arrived and ensure that they are escorted to and from receptionEnsure that reception and meeting rooms are maintained to the highest standardManage meeting room bookings / usage calendarsManagement of incoming and outgoing mail and deliveries (including record keeping as required and delivering that mail)Organising couriers, taxis, catering, travel, accommodation and business eventsCost-effective management of stationary and supplies and stock taking, including site administration of photocopier toner stocks and distribution.Administer security access via internal systemsScanning invoices for finance teamUse tanoy system to make announcementsUndertake HR administration duties as required e.g. filing, data entry, reporting, occupational health clinic administration, data reporting for HRBP and SMT, and attendance system, supporting HR projects (e.g. SEDEX audit prep, new system implementations)Monitoring personal and security mailboxesAdminister and manage weekend contact scheduleManaging the transactions of staff sales and responsible for money takenMaintain reception manual and train holiday coverAny other duties requiredSkills:
Proficient in the use of MS Office SuiteComputer Literacy essentialFast and accurate when typing or entering data with meticulous attention to detailKeen to develop in role and supportive of process improving and new ways of workingAbility to maintain confidenceAbility to juggle multiple responsibilities simultaneouslyTeam PlayerExperiance:
Reception/administration experience in a busy role preferred. Please note, we retain the right to close this vacancy or keep it open subject to volume and quality of applications. We would therefore encourage candidates to submit an application as soon as possible.
