Veterinary Receptionist

**Are you an experienced Receptionist with excellent customer service skills?**

**Are you a looking for a career where no 2 days are the same?**

If you have answered 'yes' to any of the above questions, then we have an opportunity for you

**Who we are**:
We are Vetrica - a well established, independently owned practice based in Rosyth. We have recently expanded to create additional consultation rooms and theatres. We are proud to provide gold standard patient care and an exceptional client experience.

**Overview**:
We are seeking a dedicated Veterinary Receptionist to join our team. As the first point of contact for our clinic, you will play a crucial role in providing exceptional customer service to our clients and ensuring the smooth operation of the front desk.

**Responsibilities**:

- Greet clients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage the clinic's calendar
- Check-in patients, verify information, and update records accurately
- Assist veterinarians and technicians with administrative tasks as needed
- Process payments, handle invoices, and maintain financial records
- Maintain cleanliness and organization of the reception area

**Skills**:

- Excellent communication and customer service skills (essential)
- Proficiency in basic laboratory procedures (desirable)
- Knowledge of veterinary terminology and procedures (desirable)
- Strong attention to detail and organizational skills (essential)
- Ability to multitask in a fast-paced environment (essential)

**Working hours are typically**:
Monday: 4pm-7pm

Tuesday: 1.30pm -7pm

Wednesday: 4pm - 7pm

Thursday: 1.30pm - 7pm

Friday: 4pm - 7pm

Saturday: 8am to 12pm (on a rota basis)
- As part of the recruitment process, you must provide evidence of your right to work in the UK. Please be aware that this post does not satisfy the qualifications or salary requirement to qualify for skilled worker sponsorship, and Vetrica do not currently hold a valid skilled worker sponsor licence to employ workers from outside the UK._

**Job Types**: Part-time, Permanent

Pay: £10.00-£11.44 per hour

Expected hours: 20 - 24 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer Service: 1 year (preferred)
- Reception: 1 year (preferred)

Work Location: In person