Caseworker - Royal Victoria Infirmary, Newcastle

1 month ago

Newcastle upon Tyne, United Kingdom Day One Trauma Support Full time

About the charity:

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres, to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.

About the role:

You will be joining a passionate and committed team of Day One Caseworkers based in other MTC’s, driven to make a difference to the recovery of those impacted by catastrophic injury. Working alongside clinical teams, Day One Caseworkers deliver an on-site, bedside signposting and support service to identify and address any issues and concerns caused by the impact of major trauma. You will take referrals, complete initial assessments of need, support discharge planning and expertly navigate and signpost people in the aftermath of injury, including talking about and facilitating early access to legal support to aid rehabilitation. You will also play an active role in building relationships and promoting the work of Day One within the hospital and wider community, including occasional conferences, fundraising, networking and other awareness-raising events.

About you:

You will have resilience and adaptability, understand the importance of confidentiality, safeguarding and professional boundaries; have excellent communication and active listening skills and enjoy the challenge of a busy caseload. You will be an outcomes-focussed, self-starter, able to work using your own initiative and demonstrate excellent organisation skills with the ability to work in a fast paced clinical environment.

What we offer:

· 25 days annual leave plus Bank Holidays and an additional day off on your Birthday

· Pension with 5% employer contribution

· Employee Assistance Programme & wellbeing support

· Ongoing training and development

Closing date: Midnight 26/08/2024

Interview date: To be confirmed

Apply: Please email your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role to our Services Manager, Sue Hodgson.

Please find the full application pack including job description on our website.

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