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Café and Events Supervisor

4 months ago

Birmingham, United Kingdom Aquarius Full time

You have great customer service skills, experience of working with young people (18-25) with mental health issues and a genuine love of the hospitality industry. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Café and Events Supervisor.

Based in Edgbaston, Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for an enthusiastic and attentive individual with proven management or supervisory experience to take responsibility for the training and development of staff across our Evolve Café sites. A great opportunity to play a key role in the growth of the business and the overall running of the sites, we’ll look to you to assist with the preparation, cooking and serving of a variety of food and drink items in line with health and safety while also ensuring we provide excellent customer service.

You’ll be working in a busy environment where the day-to-day management, including operating the cash register, monitoring and ordering stock, staffing rotas and daily paperwork, will all be down to you. Accordingly, you’ll need a polite demeanour, top notch communication skills, proven cash handling experience and a good understanding of costs and trading margins. Hardworking, keen to learn new things and professional and presentable in appearance, you’re also ideally experienced in barista. What’s more, you’re great at multi-tasking and at your best when working as part of an attentive and dedicated team.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.