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Guest Service Agent Apprentice

3 months ago

Bristol City Centre, United Kingdom Hilton Hotels Full time
Guest Service Agent Apprentice

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

As an Guest Service Agent Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for Guest Service 

Benefits and Pay Hourly rate of £11.80 Travel and food discounts: 100 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets) Free meals on duty Holiday: 28 days including bank holidays (increasing yearly) Pension scheme High street discounts: with Perks at Work

And more

Why Work for Hilton?

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7000+ properties in 119 countries and territories.

In the 100+ years since our founding, we have defined the hospitality industry and established a portfolio of 18 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognised hotel brand in the world.

We are consistently endorsed by our employees as a Great Place to Work in all of the countries in which we operate, and for the last five years we have been voted by UK students as the most popular Graduate Recruiter in the Hospitality, Leisure and Tourism sector (TargetJobs Awards 2021) 

What will I be doing? Contribute to high levels of customer service in front office Manage customer relations when necessary Comply with and have full knowledge of regulations regarding Health and Safety Undertake any reasonable duties that may be assigned by the senior manager in the hotel Complete all aspects of the training programme

 

What next?

If you would like to be considered for this apprenticeship, please ensure that you submit your application (in English). Please bear with us whilst we process your application as we receive a lot of interest and we want to ensure that each applicant is given the consideration they deserve. 

You’ll be contacted via email by our Human Resources Team who will inform you of the outcome and (if applicable) next steps. 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company