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Housekeeper Supervisor
3 months ago
JOIN OUR FAMILY
We may be brand new, but our hotels the ibis Styles Paignton and The Mercure Paignton are already building a reputation for their exceptional service, stunning seaside locations, and commitment to creating memorable experiences for our guests, and as such to maintain our high standards, we're seeking passionate and dedicated professional to join our team as a Housekeeper supervisor in the Mercure and ibis Styles hotels in Paignton.
At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.
A DAY IN THE LIFE OF A HOUSEKEEPER AT THE MERCURE AND IBIS STYLES PAIGNTON
What you'll be doing...
Reporting to the Multi site head house keeper, we are looking for someone who enjoys variation and has a flexible approach to their working environment. As a Houekeeper supervisro
We are looking for someone who enjoys variation and has a flexible approach to their working environment. From cleaning a room, working to ensure our back of house areas are sparkling, or ensuring our public areas are clean and safe. You’ll be called upon to complete a wide variety of tasks and jobs within our hotel and it’s extremely important that you remain flexible and versatile around these. Although this isn’t a full guest facing role, you will still play a vital part in delivering a fantastic guest experience and it’s important to remain friendly approachable and the best version of you whenever you come in to contact with one of our guests.
Tasks will include :
Clean and tidy guest rooms and common areas to the highest standards.
Change bed linens, replace towels, and restock amenities. Ensure all surfaces are sanitized and free of dust. Report any maintenance issues or room damages promptly. Collaborate with team members to ensure efficient operations. Checking the quality of cleaning from team members. Assisting with completing rotas and ensure the correct level of cover is on the department. Completing staff reviews and training , ensuring all team members are operating at the correct standards.Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels.
Maintain accurate records of room status, maintenance issues, and housekeeping activities.
Generate reports for management, highlighting key performance indicators and areas for improvement.
If you're passionate about delivering outstanding hospitality experiences and thrive in a dynamic team environment, we invite you to apply for this rewarding position.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of housekeeper you will need the following qualities and skills.
Outstanding attention to detail Experience within a supervisory role, ideally a minimum of 1 year A can-do attitude Ability to work independently and efficiently. Willingness to uphold hotel cleanliness standards and exceed guest expectations. Proven experience in a supervisory or managerial role within the housekeeping department of a hotel. Strong organizational and leadership skills. Excellent communication and interpersonal abilities. Knowledge of industry-specific cleaning standards and practices. Proficient in relevant computer software for scheduling and reporting.WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out £13 per hourTo learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com..
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