Smart FM Solutions Senior Program Manager
2 weeks ago
Smart FM Solutions Senior Program Manager
Job ID
156234
Posted
15-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Project Management
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
Job Title: Smart FM Solutions Program Manager
Client Title: Smart FM Solutions Program Manager
JOB SUMMARY
Having complete responsibility for all the delivery of Smart FM products, projects and programs in EMEA, reporting to the Smart FM PMO Director, the role will be responsible for providing Program Management of all Programs. This role is responsible for providing procedural as well as technical guidance to FM account stakeholders and in-country CBRE Project Managers (where applicable) in executing the deployment of projects in EMEA. The role requires establishing and maintaining senior level partnerships with FM Accounts, CBRE customers and our vendor partners.
JOB DESCRIPTION
The role of the Program Manager is as follows:
Responsible for the PMO P&L. Responsible for managing revenue and costs, tracking and reporting P&L performance.
Responsible for revenue forecasting and budget setting
Responsible for organizing, attending and leading stakeholder meetings
Responsible for ensuring that all important actions from meetings are completed
Responsible for preparing necessary presentation materials for meetings
Responsible for ensuring project deadlines are met and projects are delivered within budget
Responsible for providing procedural as well as technical guidance to FM account stakeholders and in-country CBRE Project Managers. The support may require both remote as well as on-site visits to these project locations
Provide a structured governing project management body
Responsible for providing a central repository for all projects and project information
Responsible for providing a centralized management structure for all project management functions
Responsible for providing project portfolio reporting capability
Responsible for providing a well-defined project management process or methodology
Developing project strategies
Assess project risks and issues and manage the provision of solutions where applicable
Ensure stakeholder views are managed towards the best solution
Oversee implementation and ongoing program management across all programs in all relevant countries
Ensure there is sufficient liaison between on-site Project Managers, technical teams, account leadership, and client contacts.
Ensure there are rigorous tracking systems for ongoing delivery of projects
Support Client’s wider sustainability and corporate social responsibility objectives
Create a win-win situation to solve client problems while growing the CBRE business.
WHAT WE OFFER
Career opportunity in a multinational company
Competitive benefit package
Positive & constructive feedback to improve knowledge & ability to deliver
A learning environment, where you are encouraged to share knowledge.
You will constantly be challenged to find ways to improve the effectiveness of the team & enhance our service offering.
Your opinion will not only be valued, you will be empowered to act upon this & shape the way we work.
THE PERFECT CANDIATE
Innovative & keen to always be learning new things
5 to 10 years management experience
Organized and self-directed
Strategic and pre-emptive thinking with high initiative
Skilled in gaining customer confidence and building and maintaining relationships
Enjoy what they do & contribute to a fun exciting collaborative ‘Team’ environment
Have a passion for energy & sustainability
High levels of attention to detail and forward medium-to-long-term thinking
Proven work history aligned with our CBRE values of Respect, Integrity, Service and Excellence
CANDIDATE SPECIFICATION
Qualifications
Excellent first degree, ideally in Project Management or Engineering
Relevant professional membership e.g. CIBSE, Energy Institute
Experience
A minimum of 3 years’ experience in Project/Program Management
Experience of building services and control systems is required
Energy efficiency auditing experience preferred
Program/Project Management
Demonstrable management skills, with ability to manage multiple complex work-streams and clients
Delivers work efficiently and to time
Ability to manage budgets
Available to travel across EMEA as needed to support the program. Average 10% travel expectation but may increase from time to time.
Technical Skills
Advanced understanding of mechanical, HVAC and electrical building systems, building automation systems, intelligent building systems.
Experience in Niagara based control systems is preferred
Problem solving ability in implementation of energy auditing, energy conservation projects, recommissioning and M&V
Programme management and budget management skills
Advanced skills in Smartsheet, Autodesk Build, Microsoft Office and Microsoft Project
Communication & Strategic Skills
Proven record of providing excellent internal and external customer service; needs to have excellent interpersonal skills as well as be detail oriented; strong leadership/management, verbal and written communication, negotiating and presentation skills
Exceptional report writing skills with ability to communicate technical issues effectively
Ability to research, analyze and form conclusions on complex issues
Presents compelling arguments to support clients’ decision making
Ability to coach & support colleagues
Supervisory Responsibilities
- Directly supervise staff and provide leadership to project teams. Leads by example and models behaviors that are consistent with the company's values
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
ABOUT CBRE
CBRE is the world’s leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 80,000 people worldwide, with 2,500 working in the UK. The Company’s core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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