Ground Handling

2 weeks ago

Gatwick, United Kingdom Gatwick Airport Full time
Job Requirements

To be the airport for everyone whatever your journey

Ground Handling & Apron Specialist

Are you our next Ground Services Specialist? We are looking for someone who can help us redefine what's possible for our Airfield Team.

As part of our ‘Grow with Gatwick' initiative you'll be provided with plenty of training and support to ensure you're developing and growing your career.

What is the role?

The Ground Services Specialists support the practical delivery of the Ground Handling and Apron strategy through the Ground Handling license. Being responsible for the development, delivery, and integration of projects you will be engaging with airlines and their third-party operators to drive improvement across the airfield.

The operation and optimisation of airfield infrastructure and processes, relies on a high performing community delivering a safe and efficient airfield environment, as Ground Services Specialist you will collaborate with the community to deliver a safe and just culture whilst improving performance across several KPIs

This is an exciting time to join the GHA and Apron team, as we deliver Gatwick's Ground Handling Strategy. The successful candidate will get involved in workstreams such as Common User Equipment, Stand automation and the planning of Airside EV infrastructure.

What will you be doing?

  • Setting up the Ground Handling Agent (GHA) community for success whilst also holding them to account to deliver the commitments within the Schedules of the GHA Licence.
  • Supporting the airlines, GHA community and airside operators in driving a safe and Just Culture.
  • Supporting the delivery of On Time Performance by creating a safe, efficient apron environment.
  • Identifying and tracking trends, in incidents, events and turn performance failures, working with stakeholders to develop and initiate improvement plans.
  • Work closely with internal and external stakeholders to support the delivery of the Ground Handler strategy.
  • Play a key role in project concept, design, plan, and delivery, including evaluation, selection, governance, completion and handover.
  • Explore new ways to find ‘Value add' and reduce waste by following a clearly defined structured approach to optimise existing infrastructure, processes, and people. Measured via cost analysis and successful AOR.

Do you have what we are looking for?

  • Ground Handling and airport operational experience at a leadership level is beneficial.
  • Demonstrated ability to manage and deliver projects collaboratively through internal and external stakeholders.
  • Proven track record in the delivery of EHS objective, implementing safety initiatives and managing the operational performance of third parties.
  • Facilitating meetings with key external stakeholders at various levels to review the Ground Handling licence commitments. Must be confident presenting in front of internal and external stakeholders.
  • Able to review and understand both legal and commercial documentation related to the GHA licence or AOL (Airside Operators Licence).
  • Bias for action with a strong performance orientation.
  • Strong decision maker effectively driving change and continuous improvement.
  • Persuasive with strong influencing skills across all levels.
  • Strong problem-solving skills.
  • Good resilience, being able to adapt well in the face of potentially challenging scenarios.
  • Skilled and competent at Incident investigation and problem solving (ideally Kelvin TOP SET)

Why Work for London Gatwick?

We are committed to reflecting the diversity of our local community and the passengers we serve. We value an environment where everyone feels comfortable, respected, and empowered to be their authentic selves. As an equitable, diverse, and inclusive employer, we encourage different perspectives that redefine what's possible. Together, we form a strong and united team.

If you are ready to make a difference and begin your journey with London Gatwick, click "Apply" to submit your application.

  • Ground Handling

    5 days ago

    Gatwick, United Kingdom London Gatwick Airport Full time

    Job Details Job RequirementsTo be the airport for everyone whatever your journey Ground Handling & Apron Specialist Are you our next Ground Services Specialist? We are looking for someone who can help us redefine what's possible for our Airfield Team. As part of our 'Grow with Gatwick' initiative you'll be provided with plenty of training and support to...

  • Ground Handling

    3 weeks ago

    Gatwick, United Kingdom London Gatwick Airport Full time

    Job Details Job RequirementsTo be the airport for everyone whatever your journey Ground Handling & Apron Specialist Are you our next Ground Services Specialist? We are looking for someone who can help us redefine what's possible for our Airfield Team. As part of our 'Grow with Gatwick' initiative you'll be provided with plenty of training and support to...

  • Ground Handling

    6 days ago

    Gatwick, United Kingdom London Gatwick Airport Full time

    Job Details Job RequirementsTo be the airport for everyone whatever your journey Ground Handling & Apron Specialist Are you our next Ground Services Specialist? We are looking for someone who can help us redefine what's possible for our Airfield Team. As part of our 'Grow with Gatwick' initiative you'll be provided with plenty of training and support to...

  • Ground Handling

    3 days ago

    Gatwick, United Kingdom Gatwick Airport Full time

    Job RequirementsTo be the airport for everyone whatever your journey Ground Handling & Apron Specialist Are you our next Ground Services Specialist? We are looking for someone who can help us redefine what's possible for our Airfield Team. As part of our ‘Grow with Gatwick' initiative you'll be provided with plenty of training and support to ensure you're...

  • Ground Supervision Agent

    4 weeks ago

    London / Gatwick Airport, United Kingdom GH London Ground Handling Services Ltd. Full time

    The job entails monitoring, auditing and compliance violation reporting in terms of Safety, Security and the Airline clients' Product and business rule compliance. **About you**: You will be required to work on a shift pattern, preferably six on, three off, with a fair mixture of early and late shifts while ensuring punctuality to your shift and flexibility...

  • Ground Handling

    1 week ago

    Gatwick Airport, United Kingdom Gatwick Airport Limited Full time

    Job Requirements **To be the airport for everyone whatever your journey** **Ground Handling & Apron Specialist** Are you our next Ground Services Specialist? We are looking for someone who can help us redefine what's possible for our Airfield Team. As part of our ‘Grow with Gatwick' initiative you'll be provided with plenty of training and support to...

  • Ground Handling

    4 days ago

    Gatwick Airport, West Sussex, United Kingdom Gatwick Airport Full time

    Job Requirements To be the airport for everyone whatever your journey Ground Handling & Apron Specialist Are you our next Ground Services Specialist? We are looking for someone who can help us redefine what's possible for our Airfield Team. As part of our ‘Grow with Gatwick' initiative you'll be provided with plenty of training and support...

  • Full Time Check in Agent Lgw

    1 month ago

    London / Gatwick Airport, United Kingdom Red Handling UK Full time

    **Want to be part of something different?.... if so we are looking for professionals who are passionate about aviation to join our team at London Gatwick on a 6 month fixed term contract with a possible extension for full time contract.** Responsbilities: - Delivering a service with a smile and a customer centric experience throughout the passenger airline...

  • Seasonal Check-in Agents Lgw

    1 week ago

    London / Gatwick Airport, United Kingdom Red Handling UK Full time

    **Always fancied working in the Airport, Want to make a difference this summer help people on their way.... if so we are looking for an professionals who are passionate about customer service have a great attitude, compassionate and great outlook to join our new team at London Gatwick Airport** **Responsibilities** - Delivering a service with a smile and a...

  • Airport Operations Coordinator, Various Locations

    4 weeks ago

    Gatwick, United Kingdom TUI Full time

    TUI Group is the world’s number one integrated tourism business. A great opportunity has arisen to join the TUI Airport Operations team as a Airport Operations Coordinator. You’ll be the friendly face that our suppliers and internal colleagues can depend upon when faced with challenges at our UK airports. You’ll co-ordinate and supervise the daily...

  • Exterior Aircraft Wash Operator

    3 weeks ago

    Gatwick, United Kingdom Logic 360 Ltd Full time

    Are you safety driven, passionate about delivering an excellent service and looking to shape the future of modern and dynamic company?Then there may be a position for you as an Exterior Aircraft Wash Operator.Exterior Aircraft Wash Operators are responsible for keeping the paintwork on our customers aircraft looking like the day it came out of the paint...

  • Receptionist/ Showroom Host Automotive

    1 month ago

    Gatwick, United Kingdom Office Angels Full time

    JOB TITLE: Receptionist/ Showroom Host (Automotive) LOCATIONS: Crawley/Gatwick HOURS: Monday to Friday 8am - 6pm DURATION: Temporary - Ongoing PAY RATE: £10 per hour + holiday accrual + benefits **Key responsibilities within your role would be**: - You will be working as a Receptionist/ Host within a luxury car showroom - You will be answering a busy...

  • Part Time Operations Officer Lgw

    1 week ago

    Gatwick Airport, United Kingdom Signature Aviation Full time

    **Operations Officer - London Gatwick** **Part time** **Role Info**: Operations Officer - Customer Service / Flight Support - VIP Aviation Key Skills: Exceptional Customer experience. Aviation / Airport knowledge. Full Driving Licence **Who we are**: We are Signature Aviation, a global provider of VIP services to business and private aircraft customers...

  • Passenger Service Agent

    4 weeks ago

    Gatwick Airport, United Kingdom First Call Contract Services Ltd Full time

    **First Call Aviation is looking to recruit Passenger Service Agents (PSA) for Gatwick Airport** If you have worked as PSA and are looking to get back to your position, this is for you **Shifts Pattern - 4 days ON 2 days OFF** 2x early shifts 2x late shifts **Shifts between 4am - 11pm.** **Key Responsibilities**: - Provide an excellent level of customer...

  • Operations Officer Lgw

    4 weeks ago

    London / Gatwick Airport, United Kingdom Signature Aviation Full time

    **Operations Officer - London Gatwick**: **Role Info**: Operations Officer - Customer Service / Flight Support - VIP Aviation Key Skills: Exceptional Customer experience. Aviation / Airport knowledge. Full Driving Licence **Who we are**: We are Signature Aviation, a global provider of VIP services to business and private aircraft customers with a heritage...

  • Operations Officer Part-time Lgw

    7 days ago

    London / Gatwick Airport, United Kingdom Signature Aviation Full time

    **Operations Officer - London Gatwick**: **Part-time contract** **Role Info**: Operations Officer - Customer Service / Flight Support - VIP Aviation Key Skills: Exceptional Customer experience. Aviation / Airport knowledge. Full Driving Licence **Who we are**: We are Signature Aviation, a global provider of VIP services to business and private aircraft...

  • Pets On Jets: Checker

    1 month ago

    Gatwick Airport, United Kingdom Worldwide Flight Services Full time

    **Description**: We have an exciting opportunity to join our WFS London Gatwick team as an Pets on Jets Checker. The Pet checker objectives are to ensure we are engaging with our customers, understanding their requirements and meeting all the deadlines. The person must have effective communication skills and be able to perform all tasks from early booking...

  • Fleet Coordinator

    1 month ago

    London / Gatwick Airport, United Kingdom CAE Parc Aviation Full time

    Job Title: Fleet Coordinator Location: London Gatwick Contract: Permanent Working Hours: Shifts - Days & Nights 4on4off CAE Parc Aviation are currently recruiting for a highly motivated Fleet Coordinator to join a GSE client on a permanent contract. The Fleet Coordinator provides vital telephone support to all GSE Customers from the 24/7 Support Centre...

  • HR Administrator

    4 days ago

    Gatwick Airport, United Kingdom Skytanking Aviation Services ENG Ltd Full time

    Skytanking provides a full range of aviation services including ground handling, into-plane fuelling, aviation fuel storage and hydrant management, investment in aviation fuel facilities at airports, and engineering services in support of its airline, airport, and oil company customers. Working as part of a small team this role is responsible for providing...