Income Officer

1 month ago


Stratford Greater London, United Kingdom Pertemps Full time
About the company:
A housing company, owned by a London Borough, addressing the housing shortage by providing high-quality, affordable homes. Their profits are reinvested to deliver more homes, enhancing the health and well-being of residents.
 
Role Purpose:
We are seeking an Income Officer to foster a culture of timely payments and manage rent arrears across all tenures.
 
Knowledge and Skills:
  • Drafting and serving NOSPs, issuing proceedings.
  • Producing regular KPI reports.
  • Understanding of social housing issues and best practices in income management and debt collection.
  • Knowledge of Housing and Welfare Benefits.
  • Proficiency with Excel and housing management software (e.g., Yardi, UC and Housing Benefit portals).
  • Strong initiative, high numeracy and literacy levels.
  • Understanding of health and safety responsibilities.
  • Experience with Microsoft applications and Housing Rents software.
  • Excellent interpersonal skills to build effective relationships.
 
About you:
  • Trustworthy and credible; an excellent role model.
  • Highly motivated with strong work standards and ethics.
  • Confident personality with strong interpersonal skills.
  • Ability to make sound judgments in challenging situations.
  • Team player with a positive attitude and willingness to take on additional tasks.
  • Excellent interpersonal skills with the ability to demonstrate tact and diplomacy.
  • Logical and practical problem-solving abilities.
  • Strong organisation and prioritisation skills.
  • Experience managing a team in a demanding environment.
 
If you are passionate about making a difference and share their values, we would love to hear from you Click apply now or contact Lucia Coppock at Pertemps London for further information.
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