Food & Beverage Breakfast Supervisor
3 weeks ago
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
THE EXCITING OPPORTUNITY
We opened The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. We create memorable moments for all life enjoyers to experience unique stories from the past but also to write their own astonishing tales of the future. We boast 178 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. Its iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary including a pool, will offer everyone the place to have the time of their lives, reset the clock and embark upon their own magical journey…
A DAY IN THE LIFE OF A FOOD AND BEVERAGE BREAKFAST SUPERVISOR AT THE MUNICIPAL HOTEL
What you'll be doing...
Reporting to the Restaurant Manager or Breakfast Manager, you will be based at the hotel on an hourly basis up to 40 hours per week. These shifts will predominantly cover breakfast and lunch times however you may be required to work in other areas of the hotel Restaurant or Meeting outlets on an ad hoc basis.
You can expect your working day to include the following;
We're all about the 5*service Take ownership for your team as part of the guest journey, ensuring an immediate heartfelt welcome and maximising to make a memorable guest experience within the hotel. To converse with the guests from the heart, being attentive and reactive to requests, taking and delivering food orders and anticipating their needs. Training and supervising employees to ensure that they are performing their jobs correctly Monitoring employee productivity and prioritising service levels to ensure that goals are being met Provision of regular team member feedback inclusive of service requirements, reward, recognition and identifying training needs. Driving standards through passion for our brand, the industry and exuding professionalism and pride in your role Close liaison with management to cascade company vision and goals. Working across all areas and shifts within food and beverage, inclusive of Breakfast, Afternoon Tea, Lunch and Dinner service. Overseeing inventory of food and beverage supplies, ordering new items as needed Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness and health and safety requirements Interviewing, hiring, and training new employees as needed Establishing budgets for food, labour costs, and other expenses related to running the business Providing customer service by answering questions about menu items or suggesting items based on customer preferences
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Food & Beverage Breakfast Supervisor, you will need the following qualities and skills.
Strong service standards and passion for a memorable guest journey Display strong leadership skills Problem-solving Organisational skills People management and positivity
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels. An extra days' holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Hotel, F&B, Spa Treatment Discounts and Sales Incentives Gratuities split equally across all departments - we are one team Discounted Local Parking Facilities A link to our extensive employee benefit portal with discounts over hundreds of retailersTo learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#LifeatRBH
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