Account Officer

4 weeks ago


Eastleigh, United Kingdom Gandlaf113 Full time
We are looking for an Account Officer to support our Sales team and provide quality customer service.

Account Officer responsibilities include preparing sales proposals, updating internal databases with client and contract details and conducting market research. If you have good communication skills and would like to gain sales and marketing experience, we’d like to meet you. Previous experience in customer service positions is a plus.

You’ll help run successful sales campaigns to increase customer engagement.

Responsibilities

Craft new sales proposals and contract renewalsSchedule product demosContact customers via email or phone to answer queries or retrieve information about their accountUpdate internal databases (CRM) with account detailsPerform back-office sales tasks to support Account Executives as neededResearch market trends and competitionCreate reports on sales and marketing campaignsMaintain digital and physical records of invoices and contractsAddress payment issuesIdentify new revenue prospects

Requirements

Work experience as an Account Officer, Account Coordinator or similar roleExperience in customer service roles is a plusFamiliarity with Client Relationship Systems (CRM)Good verbal and written communication skillsTime-management abilitiesBSc in Marketing, Business Administration or relevant field
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