Current jobs related to QA Associate - Hammersmith and Fulham - SalaryFinance
-
Research Associate in Biomedical Nlp
5 months ago
Hammersmith, United Kingdom Imperial College London Full timeApplications are invited for a Research Associate position within a project that strives to develop new methodologies to address the current gaps in our knowledge and lead to establishing a tool that will assess diet-induced non-communicable disease (NCD) risk. The project is funded by EU HORIZON and UKRI and titled "CoDiet: Combating diet related...
-
Performance Quality Engineer
3 weeks ago
Sunderland, Tyne and Wear, United Kingdom Jackson Hogg Ltd Full timeQuality Engineer Role Purpose of the Quality Engineer This role will involve supporting all Quality Assurance activities across the site. You will be responsible for the development of parts & processes, creation of QA documentation and maintenance of associated QA systems to satisfy all ANPQP and business requirements. The person that is recruited for...
-
Quality Engineer
3 weeks ago
Sunderland, Tyne and Wear, United Kingdom Jackson Hogg Ltd Full timeQuality Engineer Role Purpose of the Quality Engineer This role will involve supporting all Quality Assurance activities across the site. You will be responsible for the development of parts & processes, creation of QA documentation and maintenance of associated QA systems to satisfy all ANPQP and business requirements. The person that is recruited for...
-
Quality Engineer
1 week ago
Sunderland, Tyne and Wear, United Kingdom MTrec Technical Full timeThe Rewards and the Benefits Permanent contract. Competitive salary. Company Pension. Working for a successful company. Generous holiday allowance. On site Parking. MTrecs new career opportunity MTrec Technical is pleased to be serving our esteemed Sunderland-based manufacturing client, seeking a permanent Quality Engineer to become a part of their...
-
Education Quality Assurance Officer
2 days ago
Yorkshire and the Humber, United Kingdom Nursing and Midwifery Council Full timeThe Education Quality Assurance (EQA) Team ensures all providers of professional education and training for nurses, midwives and nursing associates continue to meet the required standards, in accordance with the Councils statutory duties. This role will ensure the safe and effective quality assurance of programmes delivered by approved education...
-
Education Quality Assurance Officer
2 days ago
Yorkshire and the Humber, United Kingdom Nursing and Midwifery Council Full timeDescription About the Team The Education Quality Assurance (EQA) Team ensures all providers of professional education and training for nurses, midwives and nursing associates continue to meet the required standards, in accordance with the Councils statutory duties. About the Role This role will ensure the safe and effective quality assurance of...
QA Associate
2 months ago
About Salary Finance
Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK.
By improving employee financial wellbeing, we have a very real and meaningful impact on people’s lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK’s leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sacs, and funding partnerships with JP Morgan and Virgin Money.
Launched in 2015, we have made excellent progress, and are scaling fast. We are named BITC’s Responsible Business of Year 2018, included in KPMG’s Global Fintech 100, listed top of the Forbes' list of socially-responsible startups, and profiled by the Financial Times, the Times, the Wall Street Journal, the Guardian, the Telegraph, CityAM and the Institute of Directors.
Your role in our mission
We’re looking for a QA Associate to join our growing Operations Team and help us continue to delight our customers as we grow.
What you'll do
Using an existing QA process to manage and monitor the customer calls, emails and Livechat against a set scoring sheet
Provide constructive and coherent feedback to internal customer service agents and outsourced teams
Deliver QA feedback to colleagues and their team leaders
Complete quality control checks on operations processes
Deliver training to new starters and existing team members in both an in-person and virtual environment
Proactively identify knowledge gaps within teams and deliver training and/or materials to improve service
Create and share regular reporting on the team's quality development
About you
You are detail-oriented and enjoy ‘getting in the detail’
You are able to work in a fast paced environment
You have the ability to work with employees at all levels of the organisation in an open office
You are self-motivated with excellent organisational and project management skills
Awesome if
Have experience using Excel
Previous experience in a Quality Assurance role
Have an understanding of FCA regulations
Who you are
We embrace our differences, but have some key common values. It’s important to us that you are:
fearless, and able to make the impossible possible.
responsible, and want to help build a business that delivers a meaningful difference to society.
dedicated, and want to commit to an exciting journey even through the highs and lows.
empathetic, and truly care about every colleague and customer.
united, because you understand we achieve more when we work as a team.
humble, and take feedback as a way to continuously improve.
What do you get for all your hard work?
Company bonus scheme
25 days holiday with an extra day off on your birthday
Office first with up to a day a week working from home
Generous company benefits to include pension and life assurance and an annual allowance to spend on medical insurance, health cash plan, denplan, gym memberships
Enhanced policies that are family and pet friendly, to include company sick pay and peternity leave
Great career development in a fast paced environment
Regular company socials (post covid, although we've got quite good at virtual ones too)
Volunteer days as part of our CSR program
More great perks to include weekly snacks, tuckshop, cycle to work, help to save and much more
The typical interview process
Phone call with our Talent Manager - 20 mins
Video interview with Senior Quality Associate/ Manager - 30 mins
Case Study to give you a taster of the role - 35 mins
In person interview with Hiring Manager and/or Head of Department 60 mins
We’re looking for people that will get stuck in and make a difference. We have a great collaborative, entrepreneurial team and are passionate about what we do. If you want to join a team that is changing people’s lives for the better then we’d love to hear from you.
Learn more at salaryfinance.com
Salary Finance is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.
If there’s anything we can do to accommodate your specific situation, please let us know.
